THALL10326
The Champ
3/8 chain on a .325 bar, such a shame, another 5 seconds.
Why I will never buy Stihl again
- Thread starter fpc310
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3/8 chain on a .325 bar, such a shame, another 5 seconds.
THALL10326
The Champ
That mis match bar and chain were heating up good, another 5 seconds.
Fish
Tree Freak
Need parts?
THALL10326
The Champ
Fuel looked good but the filter showed signs of water, all wrinkled up. So I'd say this saw has been neglected, abused and no warranty. Failure cause by mis-use and ignorance. It was bought in Oct 2003 so he's on his own.
The whole deal took less than 10 minutes to check out this saw. When he comes the muffler will be off, he will be shown everything I spotted and if he cries so be it, this saw has been put through hell and there is no way Stihl would ever cover this one. No need for me to make any calls, this baby is DONE.
Check out fee, $0.00. I will sell him a new saw most likely and teach him some of the finer points of saw operating...
The whole deal took less than 10 minutes to check out this saw. When he comes the muffler will be off, he will be shown everything I spotted and if he cries so be it, this saw has been put through hell and there is no way Stihl would ever cover this one. No need for me to make any calls, this baby is DONE.
Check out fee, $0.00. I will sell him a new saw most likely and teach him some of the finer points of saw operating...
Fish
Tree Freak
Had a cedar cutter up in Lawrenceburg demanding a replacement under
warranty once. He ran the guts out of it, and when the air filter got so
packed with fine sawdust, he poked a bunch of holes in it and kept sawing.
Three months later he was back demanding warranty, I didn't even
bother calling the rep, but he did, it was fun to watch that showdown.
warranty once. He ran the guts out of it, and when the air filter got so
packed with fine sawdust, he poked a bunch of holes in it and kept sawing.
Three months later he was back demanding warranty, I didn't even
bother calling the rep, but he did, it was fun to watch that showdown.
Raymond
Addicted to ArboristSite
Before I go...
OK here's the scoop poop.
Take the saw to the dealer you bought it from, like you should have in the first place. I think deep inside there's a reason for this. :agree2:
Don't mention the first dealer just go in and be cool and see what he says.
If he says the same thing, just calmly ask him what else could possibly happen to get this same result and just take it from there.
Don't even bother with telling him to check the gas for the right mixture. People that screw up with a new saw, like you probably did, always change out the gas before heading to the dealer first, so that's no help to you any.
I've got a hunch you screwed up, didn't ya?...Comeon admit it.
Suck it up and go buy the same saw again and you'll have the best part saw you could have.
OK here's the scoop poop.
Take the saw to the dealer you bought it from, like you should have in the first place. I think deep inside there's a reason for this. :agree2:
Don't mention the first dealer just go in and be cool and see what he says.
If he says the same thing, just calmly ask him what else could possibly happen to get this same result and just take it from there.
Don't even bother with telling him to check the gas for the right mixture. People that screw up with a new saw, like you probably did, always change out the gas before heading to the dealer first, so that's no help to you any.
I've got a hunch you screwed up, didn't ya?...Comeon admit it.
Suck it up and go buy the same saw again and you'll have the best part saw you could have.
THALL10326
The Champ
He did what, are you serious. I bet that went over well with the rep,LOL
spacemule
The Peanut Gallery
Last edited:
2000ssm6
Stihl User
2 seconds to see she is cooked.
The dadgum rings even came out, LOL.
danrclem
Addicted to ArboristSite
If it were my saw I would go pick it up and ship it from your regular dealer. It's hard to say what the bad dealer might do to it to cover themselves.
THALL10326
The Champ
I would have loved to have heard that saw running full speed with that 3/8 chain clanking around that .325 sprocket and bar nose sprocket, I bet she sounded like a thrashing machine,LOL
It was probably inside the two-piece air filter. That's how I got to this site, my new filter for the 026 had an extra little brass cotter pin in it. Guess where it ended up? The dealer told me it was the steel manifold flange. Nope, brass. Never offered to contact Stihl about it. The saw is fine, I shut it off immediately, and I learned to rebuild a saw, and now I have way more saws than i need.
I bet the mfr. of the new fleece air filters (likely in China) lets a lot of crap fall inside the filters. ALWAYS check them before installing!
fpc310
ArboristSite Member
OK here's the scoop poop.
Take the saw to the dealer you bought it from, like you should have in the first place. I think deep inside there's a reason for this. :agree2:
Don't mention the first dealer just go in and be cool and see what he says.
If he says the same thing, just calmly ask him what else could possibly happen to get this same result and just take it from there.
Don't even bother with telling him to check the gas for the right mixture. People that screw up with a new saw, like you probably did, always change out the gas before heading to the dealer first, so that's no help to you any.
I've got a hunch you screwed up, didn't ya?...Comeon admit it.
Suck it up and go buy the same saw again and you'll have the best part saw you could have.
It's fair to think I am avoiding my local dealer. I am sure there are lots of people that treat their equipment like garbage, so assume that I am that guy. I took this one to the closest dealer to my job assuming they would be just as good or maybe better.
I have nothing to hide. My saw was cleaned often. My air cleaner was not brand new, but nowhere NEAR clogged. The saw was used throughout the winter (not as much, but monthly at least). It has a 20" bar with matching chains all Stihl and all purchased from the same dealer.
I am certainly kicking myself in the :censored: that I did not taking it to my original dealer first. Instead, I trusted the Stihl flag to only fly in front of qualified shops. Come on people, Any ford dealer will fix your ford. You don't have to take it to the dealer you purchased it from.
fpc310
ArboristSite Member
Wow... I would hope that would never happen. Good point though. I am going to be calling Bryan to check on it today to see what's going on. I haven't heard anything as of yet.
fpc310
ArboristSite Member
don't give up on stihl! Now you have to go somewhere else and buy a new stihl, it wasn't the saws fault.
Sawdustmaker
Addicted to ArboristSite
Yep. Posters are like dealers. Some good, some great, some bad, and some are just horrible.
Fish
Tree Freak
The reps are rarely there, they are always on the road.
I am not saying who's fault it is, as we have nothing to go on.
Taking back to the guy you bought it from is always a good idea, they will
bend over backwards a bit more to help you.
When I worked at the local Husky dealer, any pissed off customers
coming in with their Lowes saw, or one from another dealer, always
left more pissed off, the owner made sure of that....
But if it was bought from him, he would lean on me to fudge things a bit
to get it covered.
But no dealer in his right mind will eat the warranty and cover the cost,
unless the customer was a huge customer[ dollarwise]........
I am not saying who's fault it is, as we have nothing to go on.
Taking back to the guy you bought it from is always a good idea, they will
bend over backwards a bit more to help you.
When I worked at the local Husky dealer, any pissed off customers
coming in with their Lowes saw, or one from another dealer, always
left more pissed off, the owner made sure of that....
But if it was bought from him, he would lean on me to fudge things a bit
to get it covered.
But no dealer in his right mind will eat the warranty and cover the cost,
unless the customer was a huge customer[ dollarwise]........
fpc310
ArboristSite Member
Some people think of that as an opportunity to win new business.
THALL10326
The Champ
Come on now, I'm not that bad. Whats your address son, I'm filling up my gas can,:hmm3grin2orange::hmm3grin2orange::hmm3grin2orange:
