eBay Honesty

Arborist Forum

Help Support Arborist Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
West Texas said:
I've bought at least ten chainsaws and two parts saws on ebay; only been burned once, and it was by an individual in Alaska. He sold me a 'running saw' that was like someone else said, only God could run. I've had superb results with Pawn Shops and Auction Houses that have a 100% feedback rating.


Adding to this : Most pawn stores have a great return policy... Usually you can send it back if not 100% satisfied (you pay the freight). Unless you're in the repair business, or have the expertise and time to do your own, I'd stay away from any saw that you can't return. Never pressure yourself to buy any particular EBAY saw - another WILL appear soon enough.
 
I check the seller's rating, read the feeback comments, and their other items for sale. Even with that, you can still wind up with a saw that was misrepresented. I'm dealing with a seller now that has a fit when I ask him a question, & this is after he got paid (and I don't yet have the saw).
 
Hi,
Thank you all for the good suggestions. I filed a complaint with eBay and Paypal as suggested.

The seller offered to reimburse me if I shipped the reassembled saw back,without swapping parts, in running order... I was a bit weary of doing this since the saw did not work and I didn't want to pay for shipping again.

There are a few good parts, like screws, handle, bar & chain, sprocket. So I suggested a partial refund, which he did.

He says he picked up the saw as is and this could actually be an honest mistake. He might be more careful with the description next time.
End of problem.
 
wodbutchr said:
Hi,
this could actually be an honest mistake. He might be more careful with the description next time.
End of problem.


Sounds like a good resolution. Since it COULD be an honest mistake, I'd give him the benefit of the doubt. Since he worked it out with you, in your place I'd give him a postitive rating. I wish the eBay rating system allowed for something more than Positive, Negative, & Neutral, though!

I bought an Echo that was "as is", but when I got it, it was pretty rough. I couldn't get it running, and there were a lot of obvious defects that should have been listed, but weren't. He didn't actually LIE, but it sure wasn't an honest description, either. $80 something bucks later, I had a good running saw.

Since his wife asnwered the email and said he was down doing Katrina work, and couldn't get ahold of him, I gave him the benefit of the doubt and gave him a neutral rating. Mentioned the not listed defects so another buyer could be warned.
 
Excellent thread here! Caveat Emptor lives. I still look at the prices for these saws on eBay and shake my head. For those AS members who sell their stuff there more power to you. I believe that the members of this site are 99% honest and sincere about the world of chainsaws (wildthings excepted). I think that most buyers are just as concerned about feedback ratings as most sellers. So that brings me to the point. When you are selling it is just human nature to overlook a few minor flaws. On the other hand the buyer is looking for the least defect to use to drive down the price. That is why person to person dealing is best.

Let's assume we have a willing buyer and seller...the seller points out the good (e.g. you could part it out for what I am asking) while the buyer replies with something opposite until either the buyer walks away or a compromise is reached.

eBay is just not set up for this interaction.
 
Good point there. ebay is basically a means for one to sell off his unwanted, unneeded, or worn out tools, parts or whatever, or just to make a living selling stuff online. depending on the way you want to look at it. its not exactly a U pull it type deal like a salvage yard is.
 
There is an alternative to Ebay... in some cities. Go to http://www.craigslist.org then select your city, then "For Sale->Tools".

FISH : you can go directly to the Personal->Casual Encounters section, maybe they have to tools you need/want. :)

I buy a LOT of stuff this way, and have sold some. You get to touch, feel, start the saw, and if you don't like it, walk away. I tore the muffler off an 066 and compression tested it in the guys driveway. 2 years old, very nice condition with a new bar and chain, for $390. He also threw in his chaps, helmet system, 3 EXTRA bars (36,32,28), a huge bag of chains (didn't have time to sharpen them even once) AND any bar oil, files etc he could find... He was getting out of the firewood business, forever.


Most interesting : EBAY BOUGHT Craiglist last year...
 
just this week i bought a video camera off ebay and it said new in box and it is used in box.

so i emailed him and asked why he is ripping me off and he said send it back for refund or keep it and get 50 bucks back.

so i am keeping it and taking my 50.

good luck.

just remember ebay is really a big garage sale / flea market and every item is listed buy a differrent person so one deal may be bad but the next may be good.

shayne
 
I gave someone a neutral feedback after a transaction that didn't work out, but it wasn't any big deal. The guy had a cow. I also think that eBayware over emphasizes the feedback rating as a way to stop people from really blasting crooked sellers. I encourage everyone on AS to use the positive & negative stickys here; give everyone a heads-up on crappy eBayware sellers.
 
I've done hundreds of transactions via internet postings and just starting ebay. finding out ebay is much riskier than dealing thru forums.

connecting via web forums like AS has much advantages. you can easily check past history of postings to see if that person is legit.

if person has a large number of postings, odds of getting ripped off from my experience is little to none. that person likes hanging out at AS (or other forum), has a personal investment of time and generally cares what others think.

for an example: I'm into high-tech flashlights with 5,000+ postings on CPF. with that much time invested in CPF. there is no way I would mis-represent anything.

forums offers safest transactions on internet. track history that's equal or better than ebay's feedback system. Plus if something does go wrong, you can post on forum and odds are it will get resolved in a hurry.

have found that full disclosure is best policy. if something is wrong. disclose it ahead of time along with price requested, clear shipping and payment policies.

if buyer know warts ahead of time and has accepted stated terms. they know exactly what they are expecting ahead of time.

so when package arrives and it's exactly as described. everyone is happy!

one word of advice is always use tracking, no matter how small the transaction. usps delivery confirmation is only .55cents extra. always declare you are not responsible for lost freight and offer an insurance option for extra $$.

paypal is much prefered over money orders. too easy for MO to get lost in mail. also MO increases your handling time from instant to wait another week or so for MO to arrive.

PP is pita, but is easier than any other alternative. always open up a deticated checking account just for PP. this is to protect from dishonest claims tying up your checking account.
 
e-bay claim

I recently ( last week ) had to file a claim and i suggest you do the same it's a simple format in, item not as described, if they said it ran in the listing and it don't, that's grounds enough for misrepresentation. Go ahead and file. Always remember to watch for the Paypal symbol on all purchases when buying anything on e-bay you can find it with the listing, this at least, will give you your money back when paying with Paypal. Good luck!
 
Fish's Sticky

Fish said:
It always points north

Fish...this means your are going to heaven...for sure...or then again, maybe not. Is it always pointing north? I hope so because lies are problematic with those heaven people. :angry2:
 
i recently bought a saw from the same person as woodcutr, i don't think he sharpened up in the description field, excellent and nice condition were the only words used to describe, no air filter, top shroud is cracked, chain catcher is chewed up so is the sprocket cover, took handle off for shipping, do you think i can find the screws. have i been taken?, i left two messages today, i will wait 24hrs then file a complaint with paypal.
 
About three months ago I bought a Husky 345 off of e-bay.This what he had to say..( Real good runing 345 in mint shape,local trade it is one year old the only reason whay the person traded it in is to get a bigger saw) Anyway's I got it ..I tried to start it,no compression ,so I though ok so I took off the muffler it was bady scored.. I e-mail him and told him he was a low down liar about the shape off the saw was in..I what my money back. It took three weeks to here back.He said,tuff luck prove it you already gave me a good reveiw on ebay and no I will not give back your money you problem not mine..So I want out and took off the jug,the pistion ring was melted to the pistion and that is not all .. Next I took it down more.. Well the crank bearings where melted in the case..and the crank was dark blue in spots form over heating..I know what happen too it I bet someone put staight gas in and ran it .. So I took it to my junk pile and there it is to this day..I have got good deals off ebay once and awhile.. Some times you lose to the dragon,on ebay no matter how much you check the product they are selling or there rep on e-bay.. It is a gamble anymore..

Allan.K
 
Paypal works fine when everything goes great, but it's a REAL PITA when you want to make a claim, or worse, when the guy you sold it too makes a claim on you - Paypal just freezes those funds, and often your entire account. Try and get a real person on the phone - not! Also, watch out for E-checks (don't take them or wait for them to clear). If the guys bank backs out a few days after you ship, you're screwed. If Paypal wants money from you for a claim, and even if you disagree, they reach back into your back account and take it, then argue. Remember that bank account and all that fine print you didn't read when you when you signed up?

My advise:

1) Don't give paypal access to your entire bank account. Set up another savings account, put minimal funds in it, and use that one.

2) Use your credit card to pay for purchases. Paypal HATES it ('cos they make almost nothing on the transaction), and makes you jump though a couple of hoops to use it, but if you have a problem with a purchase, call your credit card company and wham, paypal is debited and your credited until the charge is resolved at the credit card company end. And, remove your cash balance back to your minimal back account before paying with a credit card, 'cos paypal will use it first, then the balance to the card.
 
Back
Top