A local pro dealer may have to warranty it, but it may end up way down on his list of things to due
t-stumpin said:I was just in the Norfolk, VA airport and saw a Stihl ad. It made me think of this thread. It went the something like this: "Why are Stihl chainsaws not sold at Lowes or The Home Depot?" "We'll give you 8000 reasons why... our legion of independent service dealers nationwide." Hey, that ad must be a reactiion to what's being said here, and it must be working if I remembered enough to regurgitate it here. Now they need to back it up.
Billy_Bob said:There is a lot which goes into buying a chainsaw, especially at the higher end.
Many people may not be familiar with different gauges of chains/bars, types of chains available, and types of bars available.
A dealer can "interview" the customer and learn what the intended use of the saw will be. Included in this is *which company* will you be doing work for. A dealer can also get an idea if you are going to use safety precautions when using the saw or not.
So if the customer is a homeowner who is not interested in learning about safety, then it might be a good idea to sell them a low kickback chain and bar.
Or if the customer is only doing work for a specific local company, and that company only uses .063 gauge chain/bars, then the dealer would know that you should buy the same gauge, or at least ask/point this out.
Or if buying a longer bar, the dealer would know which chain would work best for the model of saw, length of bar, type of bar, etc.
In my case, I have not tried every single model of saw with various models of bars and chains, so I have no idea what is best for which model of saw. I need as much help as I can get! And I welcome their expertise...