Pagie
ArboristSite Operative
- Joined
- Apr 29, 2009
- Messages
- 155
- Reaction score
- 106
Mine ordered 24/09 still waiting
Mine did the same thing. My local Stihl dealer is still waiting for one to come in that was ordered early last week. I drove 30 miles to a different dealer to get one. I tightened the flywheel nut much tighter this time. I tried to steal one from some of the chainsaw carcasses that I have but they were all too thick.Well I made my first cut today. It was marvelous! 5x faster than my 50cc saw. However, that turned out to be my only cut
As soon as I was through, I head something metal spin inside and the saw cut out. After taking the starter cover off i saw that the flywheel nut was loose and so was the flywheel. It seems I didn't tighten the flywheel nut enough. There doesn't appear to be any permanent damage other than it breaking the woodruff key. I'm going to order a couple more and give her another whirl once they come in.
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I must have gotten lucky with the caps. Mine don't leak if I crank them tight.I just called and ordered my replacement key. They estimated 3-5 business days. The last one i ordered only took 3 days (the key was missing in my kit so i had to buy oem). Maybe i'll get a nice quick delivery this time too.
I also ordered an e-clip for the brake system (i broke one during installation) along with oem filler caps since mine both seem to leak no matter how much I tighten them.
I had a reply from them about my saw, the 360. They said owing to the reshuffle to a new warehouse they have misplaced some of the parts so are waiting to get them all together before sending
I got the pieces I ordered for a 440, mainly some fuel hoses and a carbi, they were ordered a week after the saw.
I bought mine as a guest and never could get a status from the website. I kept getting an order not found response. I finally emailed [email protected] and they responded.Where do you plug in the order number in the Hutzel website to get a status?
My mistake I didn't register as a buyer just as a 'guest'.
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