I see the moral of the story as "Don't alter or repair something that is contested until the investigation is complete." 
Ian
Ian
I've Been Screwed!!!
- Thread starter blsnelling
- Start date
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I realized that when I chose to go ahead with the repair and decided to take the risk. However, PayPal asked for documentation of the condition of the saw as I received it and for invoices of the repairs or parts. Why even ask for that documentation if you're going to deny the claim anyway? I took a know risk and lost. I'm just glad it's behind me.
I see the moral of the story as "Don't alter or repair something that is contested until the investigation is complete."
Ian
Yup. Can't blame this one on Paypal.
read the above post.
I don't know why they denied the claim, but you're statement about not using paypal is ridiculous. You should have waited the 30 days until the claim was resolved to work on the saw.
ktoom
ArboristSite Guru
I think pay pal is horrible. U call them if u have a problem, then u get a person who barely speaks the English language. Then they say the problem will be fixed in 3 to 5 days.......YEA RIGHT!!!! I have a situation with payapl, where money got put into an old account that i don't have acess to anymore. I need the money to get transfurd to my current account. 4 times now, they said my money was going to be transfurd within 3 to 5 days.......well that was 2 weeks ago. Looks like im gonna have to call them AGAIN to see whats taking them so long. I have been trying to get the money transfurd for a month and a half now.......its a good amoount of money too.
I have other reasons to be unhappy with PayPal. The frustrating thing here is that PayPal asked for documentation of the repair and then denied the claim because it was repaired. Makes no sense to me.
One more thing. I don't want to forget the relationships I've built here because of this saw. Had I not repaired this saw, I would have never had the privelege of being blessed by Ekka with his donor saws. My emotions have run a roller coaster through the life of this thread. I choose to remember the good times and move on. Thanks again to everyone that contributed. Now, I've got to get back to work on the 036 Pro I'm rebuilding
PA Plumber
Addicted to ArboristSite
I guess I might as well throw this out there.
I have had good luck on the Buyer's end of PayPal. Had a situation a while ago where the item was advertised as new and turned out it was pirated. Within 1 day of filing the claim, the seller had refunded my money, plus shipping. I hadn't even sent the item back yet.
From the Seller's standpoint, Paypal in a pain in the backside. It irks me how much they charge. I only use them on small ticket stuff.
Back to the saw: I think this whole thread turned out okay. Lot's of live and learn in this one.
I have had good luck on the Buyer's end of PayPal. Had a situation a while ago where the item was advertised as new and turned out it was pirated. Within 1 day of filing the claim, the seller had refunded my money, plus shipping. I hadn't even sent the item back yet.
From the Seller's standpoint, Paypal in a pain in the backside. It irks me how much they charge. I only use them on small ticket stuff.
Back to the saw: I think this whole thread turned out okay. Lot's of live and learn in this one.
2000ssm6
Stihl User
Sorry to hear this happen to you. I just bought a "what seems to be nice" 044 off ebay...we will see.
How is the old 036 doing?
How is the old 036 doing?
The 036 is goin good. I just installed new crank bearings. I came in the house to check the case bolt torque spec.
2000ssm6
Stihl User
Cool, I'm glad to hear it is a good saw!!
Buckeye
ArboristSite Operative
+1
I guess that personal accountability is a thing of the past. With the course of action blsnelling took, it's hard to lay the blame on PayPal .
Sounds to me like you provided them with all the evidence they needed to deny the claim.
ol'homey
ArboristSite Operative
Paypal needed to document that you repaired it so they could deny the claim.
Paypal is great as long as you fund the purchase THROUGH A CREDIT CARD. If it's not right you can put it back in the box and ship it back. Dispute the charge with your credit card and send a copy of the shipping invoice to prove you sent the item back. The credit card co. will credit your acct. If the seller accepts the item back the credit will be permanent. If the seller rejects the return the burden of proof will be on HIM as to why he's right and you are wrong. If he loses you may wind up keeping both the credit and the item. Once they find in your favor the credit becomes permanent and the card co is done. If you have the item back in your possession because he rejected the return and he now wants it back because the credit card decided in your favor he will have to work out a deal with you. Follow the $ and remember your credit card co. is paid by YOU and works for YOU. Paypal gets paid by the SELLER and works for the SELLER. Why do you think Paypal will do anything they can to keep you from using a credit card to fund a payment? Because charge backs from credit cards keep both the seller and PAYPAL from getting paid.
Paypal is great as long as you fund the purchase THROUGH A CREDIT CARD. If it's not right you can put it back in the box and ship it back. Dispute the charge with your credit card and send a copy of the shipping invoice to prove you sent the item back. The credit card co. will credit your acct. If the seller accepts the item back the credit will be permanent. If the seller rejects the return the burden of proof will be on HIM as to why he's right and you are wrong. If he loses you may wind up keeping both the credit and the item. Once they find in your favor the credit becomes permanent and the card co is done. If you have the item back in your possession because he rejected the return and he now wants it back because the credit card decided in your favor he will have to work out a deal with you. Follow the $ and remember your credit card co. is paid by YOU and works for YOU. Paypal gets paid by the SELLER and works for the SELLER. Why do you think Paypal will do anything they can to keep you from using a credit card to fund a payment? Because charge backs from credit cards keep both the seller and PAYPAL from getting paid.
blsnelling, you bought a lemon that was misrepresented on e-bay and tried to get your money back using paypal.
However in the meantime, you got your money back in kind.
You should have given your paypal claim away.
You can't have a cake and eat it too.
Or...you should dispense the same kindness that was used on you....or....don't judge so you will not be judged...and many more on that line.
Only in my opinion of course.
However in the meantime, you got your money back in kind.
You should have given your paypal claim away.
You can't have a cake and eat it too.
Or...you should dispense the same kindness that was used on you....or....don't judge so you will not be judged...and many more on that line.
Only in my opinion of course.
That's quite a ridiculous statement. It's not because the buyer has found a way to limit his loss on that saw, that the seller should get away for comitting obvious fraude with that sale. The evidence for fraud was clear.
I agree however that blsnelling should have waited for a decision of Paypal before starting to work on the saw, as a possible deal could have implied returning the goods to the buyer.
Paypal was pretty smart to use the repair excuse to deny the claim, but it was to be expected.
Be careful on ebay !
SawWitch
Addicted to ArboristSite
Seems and looks very bad, not acceptable...:deadhorse: :bang:
I know this is an old case, just wanted to express my wiew.....
I am very sceptical about buying used stuff, especially from private persons.
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RiverRat2
Serio Tree Freak
Hmmmmm............opcorn: opcorn:
opcorn: opcorn:
