That's two more saws than my local "dealer" stocks! :hmm3grin2orange:
Perhaps theres a reason for that? I'll play devils advocate (Stihl dealer are always the devil anyway
).
We are a small shop, still I have on display every saw from a MS-192 to a MS 880 with several in stock of each, in the warehouse. I have an entire service bay filled with parts. For the sake of argument lets set that inventory's value at $500,000.00.
Whats the cost of servicing that debt load?
The cost of added warehouse space?
The cost of added display area?
Certified personnel to make repairs?
Cost of people to place the orders, maintain inventory, stock the shelves and pull parts for customers?
It's easy to dismiss those as just the cost of being in business. The reality of it is, it's an added cost to the consumer. Same as insurance, taxes, payroll taxes, etc. Companies don't pay them, you do...everytime you make a purchase. Difference is, unlike your cell phone bill or when you stay at a motel, they are not listed separately.
Internet sales has added a whole new dimension to the way we all have to look at business. There are several cottage industries that have popped up in the last decade, one of the most common follows the Amway approach. Centralized main distributors with lots of people able to sell from their homes. That master distributor doesn't care who or where his sales force sells...heck many times you do not even need to warehouse anything, all items are drop shipped from the warehouse to the end user.
Thats where the "level" playing field issue arises. If I'm sitting home and plug in a website that sells wobble rods, it boils down to how little am I willing to accept as a profit...nothing new there...except those above costs are not part of my formula. I have no or very little debt load to service, warehousing space, techs, etc.
For the typical user on sites like this the lack of service is not a big deal. The fact that you still have a local shop to drop by and physically put your hands on that saw and decide if it's right for you...is still costing someone money. As it is now, you still have the option to buy from not only different manufactures but different suppliers as well.
So the main question becomes how to level the playing field. Federal law prohibits manufactures and distributors from fixing (for the most part) how much an item can be sold for. So that eliminates that option. Tiered purchasing costs can work, but if you have two people that buy the same amount of items from you (again for the most part) you have to sell to both at the same price. The manufactures can not say OK you have a shop so you buy at a lower price...
As I've stated in the past, dealerships have to do a better job of proving to the customers the added value associated with their higher costs. On the other hand, the power of Internet distribution is incredible...and will have to be sorted out as I do not think it's going away anytime soon.