When I was shopping for my first homeowner chainsaw many years ago, I was comparing various models and brands. I didn't know much about them, but of the brands I recognized, available in a suitable size and weight and what felt like nice balance were the Stihl 025 and a hardware store McCulloch that was little more than half the price. Both had the same consumer warranty period.
Stihl claimed the 025 had some fancy oil saving control system that would pay for the cost of the saw, fine print stating that was based on 25 hours use per week. The McCulloch manual recommended certain annual maintenance, fine print stating that was based on 25 hours use per year. That spoke to me about the respective design philosophies.
Several years later, well out of warranty, something happened with the oiler on the 025 and oil was pouring through almost as fast as I could fill it. I had moved and took it to the local Stihl dealer, who I had never dealt with before, mentally preparing myself for a big bill. They fixed it that day, no charge, under some sort of goodwill program. That also spoke to me.
I still have that saw. Plus one or two more. And one for each son. And a brush trimmer, a hedge trimmer, a concrete saw and a backpack blower. Other brands might be just as good as a Stihl, but I know just how good a Stihl is.
Stihl is a VERY good product. This is true. Please don’t think I’m knocking Stihl because that’s the last thing I’d want to do. I just don’t really have a favorite brand, because I’ve seen good and bad in quite a bit of stuff. I use a Stihl at my work and I have three of the older ones from the early 70’s. Stihl Weed eater too! Fine machines! Very satisfied with all of them! But as I say this I need to be fair and just make mention of the broad horizons I see. I’ve also got Husqvarnas that are every bit as good of a performer, and every bit as durable as my Stihls. And my very first job as a self employed contractor 20 years ago, I ran a Poulan 306a bow saw and a 5200 bow saw for a couple of years, before the owner of them accidentally backed over them with his pickup truck drunk one night….I’m glad they weren’t mine but still it was disheartening, because then came the plastic Poulan saws that I’d have to throw away after one or two seasons of use. The older vintage saws were every bit as good as any Stihl I’ve ever run, and better than the new Stihls I’ve run. So good that I got me a 245a and looking for a second one.
I’m glad you like what you like. Stihl is the cream that rose to the top. I like a multitude of brands from yesteryear. When I say yesteryear I mean older than I am. Before the normalcy of chain brakes and EPA emissions neutering standards….when torque took precedence over high rpm’s. Iron sleeved McCullochs! There were a bunch of fine makers back then. Even Sears, JC Penny and Montgomery Ward had their hands in fine small engines!
Today however, yes Stihl is about the best….them and Husqvarna. They both make the finest small engine power tools of today. And they also produce lines of junk….and Husky produces a bigger line of junk because they own Poulan, Troy Built, RedMax, Craftsman, the design for the Ford Pinto, and and several others that they intentionally produce and sell as lower end quality homeowner stuff. They don’t put the same effort of workmanship in these as their orange Husky saws on purpose, to try to tout their orange saw is the ultimate badass. I like Husqvarna chainsaws a bunch, but I’m not really that crazy about their business model, in fact I don’t like their model at all…..basically when a buyer thinks they are purchasing from a competitor, they’re really just buying another Husky Product in disguise. Seems like they do this just to promote their signature Husqvarna line as the top quality product, and they intentionally build the other brands they own with inferior quality. I own a few newer plastic Box store Poulans and I have some Huskies and the build and performance difference difference is like air vs earth, night vs day.
Stihl does this too, but at least they keep it within their own brand name. They don’t mislead buyers with other brands they own. They build top of the line stuff and they build lesser stuff too but it consistently bears the Stihl name. They don’t own ten different brands and mislead you into thinking you’re empowered competitively like Husqvarna does, by owning all the competitive brands and reducing their quality on purpose. But the orange Husqvarna pro line is right on up there with Stihl’s best saws.
I’m not really that concerned with warranty on my personal stuff because I like to fix things myself when they go wrong. But as far as the Stihl saw at my job, I’m glad there’s a repair shop in my neighboring town because for liability reasons, I’m not allowed to mechanic on my work saws. I wish my local stihl shop was as service oriented as your stihl repair guys. Yes they’ll work on stihl stuff, but it’s definitely warranty based here. Repairs that are beyond warranty aren’t cheap. Also, I heard some consistent stories of local customers needing service work on their weed trimmers, the shop made some adjustments, but missed problem, and then stuck the customer with a bill….they did this once with my work chainsaw, so it wasn’t just gossip. Hopefully this is not standard practice and it was just a couple of isolated incidents with bad employees that didn’t last.
I’m not speaking for all stihl service places. I’m glad yours did you right. That’s how it should be.
I’m not trying to change your mind about anything. I’m just sharing with you the experiences I’ve had with lots of brands. Some were awesome, some not so much. I love my Stihls! But it’s safe to say that I really don’t have a favorite brand. As long as the particular tool in my hands aren’t junk and they prove themselves, I’m happy with it!