First I would recommend that before you knock this place, at least go and take a look at the work they do. As stated before this place has been around for more than 40 years. Originally started by their father, who fixed/serviced saws for the local logging industry. The business currently serves more than 5 states. Loggers drive up from Kentucky to get their stuff fixed. Why? Because it is a full service shop that can fix any saw, port any saw while you wait. They charge a reasonable price, because their clientel are reasonable hardworking people. When logging is what puts food on your table, and your saw is the tool that gets it there, you go to someone you can trust. The majority of the clientel aren't weekend warrior cookie cutters. If you are questioning the quality of the work they do, I'd ask one of the loggers that have had their saw running solid since the day they bought it, and even better after it was modded. They are running work saws, not gtg who can cut the most and quickest cookie saws!!
Lastly, as stated before.....they do enough volume to make up for the prices they charge. I've been there on a saturday morning when the gravel parking lot was full and 15 people were inside dropping off weedeaters, saws, back pack blowers, generators, you name it. Their financials can be found online if you type in their name. They do around 1.2 million dollars a year. Pretty damn good for a little shop in the woods.
Lastly, as stated before.....they do enough volume to make up for the prices they charge. I've been there on a saturday morning when the gravel parking lot was full and 15 people were inside dropping off weedeaters, saws, back pack blowers, generators, you name it. Their financials can be found online if you type in their name. They do around 1.2 million dollars a year. Pretty damn good for a little shop in the woods.