Great input ! I have building my business for 10 years and have been doing it all wrong . When we have grown over the years and had more customers and more business i hired more people to handle the work and service ...... I didnt know i should of truned them away , i cant believe i have been building my business wrong all these years . I wish i had a business that i made too much money and had too much business that i could send them packing and just cherry pick who i wanted to serve . Thanks for the insite . I need me a "send them packing policy" too . I can see the money rolling in already .