How dose one go about this “selling of chainsaw” I just can’t seem to figure it out. I go to a place give the guy money and come home with a saw and the old lady gets mad. I must be doing something wrongSpares you say??? Another saw... and then another....and then another....x10! LOL
CAD has me on the 10 saw plan.... oh... wait.... I'm supposed to sell some after fixing them???
The shock!!! The horror!!!
To answer your original question in all fairness 036 & 038 are old school saws . MS 362 or MS 500i likely more product on the shelf . However To your question 7 or 8 pin standard spline rim sprockets are not uncommon , as are clutch drum sprockets , ignition coil / modules , air & fuel filters along with other common saw fasteners or clips & fuel caps , replacement carbs or carb components & gaskets sets , etc . You said full service , that's my opinion . I actually quit doing business with our local Stihl Dealer for the same reason , along with their proprietary dogma ! Hope you find a better source of your needs conveniently.We have two other local "dealers", but they mostly just sell homeowner saws and don't even carry the "scarry" yellow chains. One was asking $9 for NGKs.
Problem is they can buy $500 in assorted small parts for $10 shipping vs (everything special order which means the $2-$5 parts is now +$10 shipping)= More in shipping than parts, only one getting rich is UPS; I.e. shipping= same for 6 chains as 1-chain. Next time, customer will goto internet and DEALER GOT ZIP?sounds like my local dealer, walls and floor full of crap but anything needed is a week out and prices are sky high so i just online order everything
T1 for our shops on the west coast to GerryIts been a steady decline over the years of stocking any parts at all , there`s no money in stocking parts I have been told over and over by one dealer after the next. That is the reason they say that it takes so long to get a saw repaired, they just order as required and that can take weeks now for parts to come in. If one is serious about running saws for any reason its best to be your own stockroom. 15 years back we had a couple of dealers that stocked parts but as woods work changed over from chainsaws to mechanical harvesters the big stocking shops faded away and now only a couple of shops stock saws for sale off the shelf, next to nothing for replacement parts.
lucky you still have a wife!I had 15 restored Husqvarna vintage dirtbikes. My old lady said no more within six weeks I had 27. When she said no more I heard buy, buy, buy.
Now she’s saying the same **** with chain saws.
I still have 8 more bikes to restore yet. Plus saws now. Just trying to keep busylucky you still have a wife!
You won’t find a rim on the shelf around here either. A few years ago I used my last one and I had to drive an hour past atleast 3 big Stihl dealers to go fetch one. Guy told me I was the only one around here wearing rims out. I don’t keep track well, but I’m gonna guess a rim only lasts 50 cords ish. I’ve been buying sleeves of 10 8 pin rims off Amazon for dirt cheap. I can see not keeping a 8, but those 7’s probably fit 90% of the 50cc up saws.This thread/rant is based on a disappointing parts run to a stihl dealer........
Last two days I've been cutting up EAB killed ash that finally fell out of the canopy for firewood. Want them chunked up, semi-split, stacked off the ground and covered on top, so they don't rot. Been using a 036 and 038M, both running 3/8 RS Stihl chains. Both the chains still cutting good but near end of life , filed almost to witness marks.
Was near end of day and turfed the chain on the 036. Figured would be a good time to call it quits, I have plenty of new spare chains..........go to dealer to pick up some rims for both saws (same rim) before they close then could put the 036 in the vise at home and file the chain. It never occurred to me to call in advance as this was a full service Stihl dealer, stocks everything from homeowner to the bigs saws, trimmers, etc......full service shop.........the plan being when the teeth start breaking off the chains (soon), I would then switch out the chains along w/new rim sprockets.
I get to dealer, ask parts man for Stihl med spline 7-pin 3/8 rims.
He asks for what saw?
036 and 038 same rim.
He goes to IPL for 038 and points out a spur sprocket....this one?
Nope, the 7-pin rim.
We don't stock those. WTF!!!
Sorry for the rant. But, in others opinions, what sort of small consumables should a dealer have in stock? Am I asking too much to have common rims in stock?
30 miles away near my other place, is a small saw shop ran by an old gentleman who has been working out of his small garage and basement for many years; he's a Stihl dealer too. He don't have a showroom full of saws, but He has a drawer full of various spur and rim sprockets. I'll be visiting him soon, and buy a couple extra rims.
The chain on the 036 was pretty beat up, mostly on one side, some teeth took 10 file strokes to clean up, but it's ready to go tomorrow. I don't think I'll get another sharpening, if need be I'll put the last worn chain back on until I can get some rims.
Yup... and not unusual. I've seen it in many other sales and service businesses... inventory control matters and it can make or break the business. For example, I worked in a bicycle shop 40 years ago and we knew where everything was and what we had. It was the only way to get the work done and out the door, and make money. Turn around was seldom more than a week even at the peak of the season. That shop is 48 years old now and one of the kids who worked with me now owns it. The founder, who I met while he was building the interior of the shop when he first opened, has since passed away.That's pathetic really. At my shop we stock probably a couple thousand Stihl parts. Been in business since 1963.
I recall some old hardware stores that had sheet-metal shops, where they could make any size stove pipe, HVAC parts, etc. Especially good for custom work.As part of his inventory control he bought a spoke machine to make spokes instead of buying boxes and boxes of spokes
The self-serve aspect of the boxed chains is very appealing too... people can take the stuff to a "door register" and not need help from the hardware desk...I recall some old hardware stores that had sheet-metal shops, where they could make any size stove pipe, HVAC parts, etc. Especially good for custom work.
My local STIHL dealer still has reels of chain for special orders, but said that their cost for the standard sized loops, pre-made in boxes, makes it hard to justify making those sizes. Unless they run out.
Philbert
If they know what they are looking for. I help a lot of lost people standing in the chain aisle at home centers. They kind of all look the same!The self-serve aspect of the boxed chains is very appealing too... people can take the stuff to a "door register" and not need help from the hardware desk...
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