branchbuzzer
Undiagnosed
Yep, give them their money's worth and a little extra (52" high).
Good business sense on your part. They have no reason to go to another provider as long as your price is in the ballpark.
One thing I always try to do is give out little surprise "bonuses", especially to 1st timers. I might have a "bonus bundle" up in the cab that I pull out and give them before I leave or show up with some free poplar starters ( which I'm always burning myself anyway ) strapped on up over the top of the measured load. It's not like you're ever going to end up missing the little extra anyway.
A lot of times it's hard to convince people that burning poplar or other lighter stuff has any use at all because of it's rep, but if they get some freebies and actually try it out, then they see they don't always have to burn the good stuff to heat the house on a mild day. That ends up giving me a market for lighter wood like poplar and soft maple. So in the end, it actually helps me out.