A little different question about PPE... and a ?? about ms440

[93_ChargedCobra]

I'm going to buy my 660 when the dealer gets them in this month. I already ordered my factory dual port muffler cover and a tach to tune her in lol.

I got to thinking I really don't have the PPE I should have. Would it be out of line to try and strike a deal and ask the dealer for a one time only deal for me, if I buy the saw he sell me chaps helmet and maybe a shirt for his (dealer) price?


Also...
Maybe this has been answered already sorry i didn't search but is there a factory dual port cover my ms440 or am i better to just modify mine?

 

[clearance]

By all means, he wants you to come back, not bleed to death, can't see a problem, then say "how about a couple of boxes of files and a case of chain oil at cost too"

 

[sedanman]

How many freebies/discounts do you ask for when you do your grocery shopping? You buy milk almost every week, do you ask the grocer to cut you a break because you buy a lot of milk?

 

[THALL10326]

I'm going to buy my 660 when the dealer gets them in this month. I already ordered my factory dual port muffler cover and a tach to tune her in lol.

I got to thinking I really don't have the PPE I should have. Would it be out of line to try and strike a deal and ask the dealer for a one time only deal for me, if I buy the saw he sell me chaps helmet and maybe a shirt for his (dealer) price?


Also...
Maybe this has been answered already sorry i didn't search but is there a factory dual port cover my ms440 or am i better to just modify mine?

Come on by,you got a deal..............................

 

[clearance]

There ya go, a business man, keep em coming back, just like a casino. Thall knows, keep em happy, it'll come back to ya.

 

[93_ChargedCobra]

I was hoping a dealer would chime in I mean, I try to buy whatever I can from him instead of online or from a catalog.

 

[THALL10326]

There ya go, a business man, keep em coming back, just like a casino. Thall knows, keep em happy, it'll come back to ya.

haha Clearance, ya dayummmmmmmm right. On a $1000.00 saw anytime. Couldn't do it on a 300.00 saw but on a 660 yep. Clearance beleive or not today the fire company came by and spent $6,000.00 with me. Why, because the last time they came in and spent $5000.00 I gave them a good break. I figure they are a stewart of the community so why not. Sedanman is correct though, I know exactly what he is talking about and I see his point 100% too. I had a guy call me two weeks ago wanting a 33rs72 chain. Told him I had them and what the price was and he says well I'll give you this. I said nope. He said what do you mean. I told him I mean what I told you, nope, the price is that and thats it. Those are the customers Sedanman is talking about and I'm with him 100% on them cats.

 

[clearance]

Yes Sedanman is right about the little stuff especially chain, thats were the money is eh, Thall. Do you use that 2nd chain 1/2 price trick? The dealer has to make a profit, can't be working for nothing. I just like to razz you a little, I know its not easy, up here most dealers sell Husky and Stihl at the same time, is that common in the US?

 

[THALL10326]

Yes Sedanman is right about the little stuff especially chain, thats were the money is eh, Thall. Do you use that 2nd chain 1/2 price trick? The dealer has to make a profit, can't be working for nothing. I just like to razz you a little, I know its not easy, up here most dealers sell Husky and Stihl at the same time, is that common in the US?

Believe it or not Clearance I don't. What I do is go by the total amount of what the man is buying and how he acts. If he is buying one chain and I can't get him talking and laffing then its full price because its not likely he's a over and over return customer anyway. If he is talking up a storm and laffing and carring on I may offer him a deal because I figure if I get to know him he's coming back over and over. It all depends on how the customer acts. I've sold guys that wound up coming back buying everything in the store. The more they buy the better deal I try to work with them. They are the keepers. Those that come in and go WHAT THE HELL, THAT MUCH FOR A DAYUMMM CHAIN, and mean it I say yep, its that much, how many ya want. If they say one they pay full price. If they say give me 3 I automaticly give them a break and most time they keep coming back after that. I use the old theory of its better to give in to 25% if they are keepers than to stand firm at 35% and they walk out and never see them again. A few bucks made is better than nothing in my book and in the long run it all adds up. The deal making is good for building your base customers. The fly by niters make up the differance.

 

[clearance]

How the gig works here is a sign: 2ND CHAIN 1/2 PRICE. Really the first chain is overpriced but people think they are getting a deal so they go for it. Here is something for you I said somewhere in one of the many Dolmar talks. At one dealer they sold caulks for .34c, another dealer sold the same caulks for .19c, at this dealer I bought a 37" Oregon bar cheaper than I bought a 24" Oregon bar (both for Husky saws) from the first. How is that possible, or is the first one just robbing people?

 

[jp hallman]

How many freebies/discounts do you ask for when you do your grocery shopping? You buy milk almost every week, do you ask the grocer to cut you a break because you buy a lot of milk?

As a matter of fact, Yes! And you know what. Sometimes it works. Not just with Milk. I deal with everything and most of the time I get a break. The only thing the merchant asks in return...continued patronage and word of mouth recommendations. I never mention to anyone else the deals I get. I just tell em' "He's a good Joe, buy from him". Try it!

 

[THALL10326]

How the gig works here is a sign: 2ND CHAIN 1/2 PRICE. Really the first chain is overpriced but people think they are getting a deal so they go for it. Here is something for you I said somewhere in one of the many Dolmar talks. At one dealer they sold caulks for .34c, another dealer sold the same caulks for .19c, at this dealer I bought a 37" Oregon bar cheaper than I bought a 24" Oregon bar (both for Husky saws) from the first. How is that possible, or is the first one just robbing people?

What you have going on there is a dealer selling on % verses volumn. The first dealer is making some bucks on his few sales but the second dealer is selling a 100 times more with low % and in the long run is making more than the first because he is building his base customers and volumn of sales. The first dealer merely wants top dollar and his base amd volumn doesn't matter to him. Who will stay in business the longest, if they are across the street from each other the top dollar man is doomed. He has got to compete and if he refuses to do so, like it appears he is, he is doomed in todays market.....

 

[clearance]

Thanks for the explanation Thall, I like this store as well because the staff are helpfull. And like JP, I tell everyone about them.

 

[sedanman]

What you have going on there is a dealer selling on % verses volumn. The first dealer is making some bucks on his few sales but the second dealer is selling a 100 times more with low % and in the long run is making more than the first because he is building his base customers and volumn of sales. The first dealer merely wants top dollar and his base amd volumn doesn't matter to him. Who will stay in business the longest, if they are across the street from each other the top dollar man is doomed. He has got to compete and if he refuses to do so, like it appears he is, he is doomed in todays market.....

Ask Commercial Cutters how this business model works, they sold hundreds of miles of chain a year and went broke. The "secret" to sucess is to price your products so as to make a decent profit and give value for the dollar. Value extends well beyond price, the customer that is hung up strictly on price can go elsewhere as far as I am concerned. I had one guy constantly beating me for lower prices, I told him that I had one shot to make a profit on each piece of equipment and that he was going to make money every time he touched it. When I asked him if I should take money out of my pocket to sell him a profit generating machine he stopped haggling and paid the price. He had more than one trimmer on his truck that was 10 years old. $300 for a trimmer with a 10 year service life sounds like a bargain to me. And Thall, I could introduce you a Stihl dealer that put a 1/4 mil in his pocket last year and doesn't give the store away, it's all about selling value over price.

 

[THALL10326]

As a matter of fact, Yes! And you know what. Sometimes it works. Not just with Milk. I deal with everything and most of the time I get a break. The only thing the merchant asks in return...continued patronage and word of mouth recommendations. I never mention to anyone else the deals I get. I just tell em' "He's a good Joe, buy from him". Try it!

JP you are correct to a degree. Giving a break and telling the customer remember now, spread the word I treated you right. Thats good free advertising no doult. However alot of customers tell you they will do that just to get the discount. Hope your not one of those suckers. As I told Clearance it boils down on how the customer acts. Its not too hard to tell which one are sincere and keepers and which ones are pulling your leg to save a buck. I got a old guy thats a regular that groans on everything he buys. We see him coming and we all go oh Lord here comes so and so. You won't beleive why he keeps coming back. We give him pure hell about being so tight. I mean we ride him hard and beleive it or not he loves the attention and keeps on coming back. I think its a play thing with him just ot hear us get on his case. He seems to enjoy trying to save a buck just to hear us go you tight sucker. He rarely gets a discount but boy he sure does try and he sure does buy....

 

[THALL10326]

Ask Commercial Cutters how this business model works, they sold hundreds of miles of chain a year and went broke. The "secret" to sucess is to price your products so as to make a decent profit and give value for the dollar. Value extends well beyond price, the customer that is hung up strictly on price can go elsewhere as far as I am concerned. I had one guy constantly beating me for lower prices, I told him that I had one shot to make a profit on each piece of equipment and that he was going to make money every time he touched it. When I asked him if I should take money out of my pocket to sell him a profit generating machine he stopped haggling and paid the price. He had more than one trimmer on his truck that was 10 years old. $300 for a trimmer with a 10 year service life sounds like a bargain to me. And Thall, I could introduce you a Stihl dealer that put a 1/4 mil in his pocket last year and doesn't give the store away, it's all about selling value over price.

Can't and wont argu your theroy at Sedanman. You are right 100% about value verses price. However what do you do if you got a Stihl dealer 10miles away, east, west, and south of you that will cut abit and you won't. We have no chocie but to compete with them or we lose out completely. Location has alot to do with pricing. If there is no competition nearby you can pretty well charge retail price and have no problem. If you got dealers all around you selling the exact samething and they will deal some you have to as well. Very few customers will refuse to drive 10 miles to save 40-50 dollars on a 700-800.00 sale. I understand you logic 100% but when your dealing with customers and your other dealers in a 10 mile circle you have to compete. I wish I was the only guy on the block but unfortantly im surrounded. We all compete with each other. We have no chocie. Have you got your place surrounded by other dealers?, not fussin, just askin..

 

[clearance]

Thall, Sedanman, I am not out to nickel and dime anyone, the price diff. was so big I wondered. The store I am talking about, Canyon Cable, Hope B.C. has been around for a long time, they have no real competition for miles around but they are in a small town. Lots of dealers down the highway that seem to charge more, also Canyon supplies loggers and the logging industry has been taking a beating for years now. I know a guy that has a tree service who has saws and equipment sent to him delivery from them cause of the price. Interesting.

 

[Marco]

I don't think it would be wise on the dealers part to sell you all these goodies at cost, then you would want the same stuff in the future at the same price.
It would make the most sense to know what the stuff is worth individualy and then ask the dealer to work out a package deal on the saw and whatever accessories you want. A dealer also runs the risk of somebody coming in and talking big about taking a high dollar item home and wanting stuff at cost then said customer starts backpeddling on the main item of the purchase, now instead of a 660 you want the Wildthing off the trade-in rack but you still want your other stuff at cost. Price fairly, same price for everybody.

 

[Lakeside53]

Yes Sedanman is right about the little stuff especially chain, thats were the money is eh, Thall. Do you use that 2nd chain 1/2 price trick? The dealer has to make a profit, can't be working for nothing. I just like to razz you a little, I know its not easy, up here most dealers sell Husky and Stihl at the same time, is that common in the US?

I can't add any more value to this thread than has already been said, and I'm sure here is much more that will be said, so please buy your chains at the "1" price from me , and I'll just leave you with this observation:

You can't believe how many people are happy to buy just one chain at full list price (" I only need one"), and conversely, how many jump also at the "2nd chain 1/2 price". Nobody walks out and says, "I'll drive somewhere else... 'cos both types made an informed decision, either to pay list or get a deal. Oh yes, there's a third type - pro customers that just get the discount anyhow due to overall volume. Each their own.... Guess we did something right last year - sold 5000 feet of chain in loops... and we are just a big shack on the side of the highway in a sea of other dealers and box stores. Oh yes, we charge $10 to sharpen a chain - and probably did 2500 chains last year...

 

[THALL10326]

I don't think it would be wise on the dealers part to sell you all these goodies at cost, then you would want the same stuff in the future at the same price.
It would make the most sense to know what the stuff is worth individualy and then ask the dealer to work out a package deal on the saw and whatever accessories you want. A dealer also runs the risk of somebody coming in and talking big about taking a high dollar item home and wanting stuff at cost then said customer starts backpeddling on the main item of the purchase, now instead of a 660 you want the Wildthing off the trade-in rack but you still want your other stuff at cost. Price fairly, same price for everybody.

Good point Marco, that happens alot. I'll buy that big saw later if you sell me these at such and such today. That happens alot but not in my showroom. Big saw first and then we'll talk about the goodies. Thats one of those leg pullers you have to watch out for. You bring up another great point, same pricing for everyone. I probly shouldn't say this and I'll probly get smacked for it but one prime example of that is Electrolux/Husqvanra. Sears and Lowes are buying their saws by the thousands at a time. Are they paying the same price as the old Husky dealer out on the edge of town? No way. They have forced their old time dealers to compete with Sears and Lowes not only in selling but buying as well. Sears and Lowes are getting way better prices on the same saw that dealer is buying to sell. Competiton among dealers is one thing, but having your own saw maker make you compete with giant retailers is something I don't agree with. There is no way a dealer can have the buying power of Sears and Lowes, there is no way he can get the same cost that the giant retailer is paying.....