yungman
Addicted to ArboristSite
I agree that longer warrentee do not mean the product is better, last longer. In fact in is always been the case in auto that the companies that initially have reliability issue are more likely to offer extended warrentee. Eg. Hyndai and maybe Crysler?? The main thing behind this is to give customer confidence to buy their products while they are trying to improve. The key point is they are trying to improve. This is a way to build confidence. I think it is a good thing.
I myself always go for the longest warrentee in pratice if the two products are similar in quality. The reason mainly because things do go wrong. In fact I pay extra for extended warrentee on a lot of things I bought. For electronics, like TV, VCRs, computers, I save money by buying floor samples and get the extended warrentee. I can speak for electronics, they fail when they decided to fail, no reason of any, this is my experience with years in the field. Did I used my extended warrentees!! Put it this way, they are not ahead!!!
I know for pro, down time is the most important issue. I agree good service, quick turn is the most important. For consummer like most of us, we can affort to have down time, long warrentee means we don't have to pay to fix or buy new one become important. I am consider buying Maruyama hedge trimmer now because I found out they give 5 years warrentee even to commercial. I know their parts are hard to get. But I also know that I can wait. So it really depend on what point of view. Consummer market is a bigger market than commercial so, I think it does make sense to give extended warrentee.
I myself always go for the longest warrentee in pratice if the two products are similar in quality. The reason mainly because things do go wrong. In fact I pay extra for extended warrentee on a lot of things I bought. For electronics, like TV, VCRs, computers, I save money by buying floor samples and get the extended warrentee. I can speak for electronics, they fail when they decided to fail, no reason of any, this is my experience with years in the field. Did I used my extended warrentees!! Put it this way, they are not ahead!!!
I know for pro, down time is the most important issue. I agree good service, quick turn is the most important. For consummer like most of us, we can affort to have down time, long warrentee means we don't have to pay to fix or buy new one become important. I am consider buying Maruyama hedge trimmer now because I found out they give 5 years warrentee even to commercial. I know their parts are hard to get. But I also know that I can wait. So it really depend on what point of view. Consummer market is a bigger market than commercial so, I think it does make sense to give extended warrentee.