Bait and Switch of the day

[THALL10326]

Had a customer bring in a old Dolmar a few months ago. Wouldn't run,looked like it been sitting for years. He asked if I'd take a look at it even though we're a Stihl business. I cleaned up the old saw, put a Stihl gas filter in it, added some Stihl fuel hose to replaced the rotted one and she fired up. Adjusted the carb and she ran nice. Sharpened the chain and she was ready to go. Charged him 33.75 for it all. He came and picked it up and was delighted on how well it looked and ran. A few weeks later he stopped by to let me know the Dolmar was working great and to let me know too it would outcut his Stihl 029. I said cool, can't beat that. He laffed and went on. Today he came in and dropped $700.00 for a MS361, a case, extra chains, mix oil, the whole nine yards. When he left I said you know that 361 is going to outcut that Dolmar, he said cool, can't beat that. We both laffed and out the door he went. Anyone know the moral of this true story?????

 

[LarryTheCableGuy]

Hang on, let me go toss a bag of popcorn in the old microwave, this should be good...

.

 

[Sethro]

Anyone know the moral of this true story?????

Yes. The 361 is a limbing saw.

 

[THALL10326]

Yes. The 361 is a limbing saw.

lolol, funny John but no, your incorrect,lolol

 

[spacemule]

Never take a Dolmar to a Stihl dealer--you'll end up spending $700??

 

[THALL10326]

Never take a Dolmar to a Stihl dealer--you'll end up spending $700??

lolololol, hey thats close but no, thats not the moral of the story although I do like your way of thinking Space, got a old saw I can fix for ya???,lol

 

[havvey]

Had a customer bring in a old Dolmar a few months ago. Wouldn't run,looked like it been sitting for years. He asked if I'd take a look at it even though we're a Stihl business. I cleaned up the old saw, put a Stihl gas filter in it, added some Stihl fuel hose to replaced the rotted one and she fired up. Adjusted the carb and she ran nice. Sharpened the chain and she was ready to go. Charged him 33.75 for it all. He came and picked it up and was delighted on how well it looked and ran. A few weeks later he stopped by to let me know the Dolmar was working great and to let me know too it would outcut his Stihl 029. I said cool, can't beat that. He laffed and went on. Today he came in and dropped $700.00 for a MS361, a case, extra chains, mix oil, the whole nine yards. When he left I said you know that 361 is going to outcut that Dolmar, he said cool, can't beat that. We both laffed and out the door he went. Anyone know the moral of this true story?????

no i don't get it never was good at these word puzzles. btw i would not take a sachs or a stihl looks like he went from bad to worse!:jawdrop:

 

[Vman]

good customer service keeps them coming back to you for sales and more service

 

[Jonsered Rep]

moral?

Its not the name on the saw but the service of the dealler that really matters.

 

[THALL10326]

no i don't get it never was good at these word puzzles. btw i would not take a sachs or a stihl looks like he went from bad to worse!:jawdrop:

Harvey would love for you to come in, your my favorite kind of customer, the easy ones..................

 

[THALL10326]

Its not the name on the saw but the service of the dealler that really matters.

Bingo but not 100%, your 99% right. Its something I didn't do that made the sale...

 

[LarryTheCableGuy]

You didn't dis the old saw.

.

 

[spacemule]

Bingo but not 100%, your 99% right. Its something I didn't do that made the sale...

You didn't tell him what saw to own?

 

[THALL10326]

good customer service keeps them coming back to you for sales and more service

Bingo but not 100%, your 99% right on the money...

 

[Jonsered Rep]

I bet you didnt turn him away because he did not buy it there?
these word puzels sur r fun

 

[04ultra]

Bingo but not 100%, your 99% right. Its something I didn't do that made the sale...

G14 ,C12, R4 ,C5 .......BINGO

 

[Freakingstang]

good customer service keeps them coming back to you for sales and more service

That would be my guess!!! Before I found this site, I had the local amish STIHL dealer rebuild the carb on my Husky...They are a good bunch of guys. Since then, I have done lots of business with them.

no i don't get it never was good at these word puzzles. btw i would not take a sachs or a stihl looks like he went from bad to worse!:jawdrop:

Ok, SAp Jr. :monkey: Have you ever had a decent Dolmar or Stihl in your hands... Apparently not, because you are ignorant enough to make a claim like that. Let me guess, you have a 350 and think it rules the world? lol. Get real dood. opcorn:

 

[THALL10326]

That would be my guess!!! Before I found this site, I had the local amish STIHL dealer rebuild the carb on my Husky...They are a good bunch of guys. Since then, I have done lots of business with them.





Ok, SAp Jr. :monkey: Have you ever had a decent Dolmar or Stihl in your hands... Apparently not, because you are ignorant enough to make a claim like that. Let me guess, you have a 350 and think it rules the world? lol. Get real dood. opcorn:

Its ok Stang, I would love to have Harvey come in. He's the type who always go out with a empty wallet and smiling all the way to the car,lol

 

[04ultra]

Had a customer bring in a old Dolmar a few months ago. Wouldn't run,looked like it been sitting for years. He asked if I'd take a look at it even though we're a Stihl business. I cleaned up the old saw, put a Stihl gas filter in it, added some Stihl fuel hose to replaced the rotted one and she fired up. Adjusted the carb and she ran nice. Sharpened the chain and she was ready to go. Charged him 33.75 for it all. He came and picked it up and was delighted on how well it looked and ran. A few weeks later he stopped by to let me know the Dolmar was working great and to let me know too it would outcut his Stihl 029. I said cool, can't beat that. He laffed and went on. Today he came in and dropped $700.00 for a MS361, a case, extra chains, mix oil, the whole nine yards. When he left I said you know that 361 is going to outcut that Dolmar, he said cool, can't beat that. We both laffed and out the door he went. Anyone know the moral of this true story?????

BINGO I got it.....The moral is sometimes its better to agree than it is to agru................



BTW I'll take that new ms660 for the prize...

 

[THALL10326]

BINGO I got it.....The moral is sometime its better to agree than it is to agru................

Bingo, you got it 100%. When he told me his Dolmar would outcut his 029 Stihl all I said was cool. No excuses, no why's or anything. He took that to mean I fixed his saw, was glad he was happy with it, and I wasn't going to play the brand game, he apprecaited that. That tells your customers they are more important to you than what your selling. Thats why he came back today and dropped $700.00 for a new Stihl with all the goodies. Good post Ultra, you got it. A Jack and Coke for you, on the house...........
No 660 prize , sorry,lol