Crappy Stihl Cylinder - Looks like ChiCom Garbage!!!

Arborist Forum

Help Support Arborist Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
I can just see nurse tammy fay hall now. He's out looking high and low for any kind of husky defect.

Craigslist AD virgina
Wanted husky saws only with defects will pay any amount. Just please hurry. contact TFhall
 
Stihl have a reputation they need to hold up - in the UK, a concrete saw, or kerb cutting saw, is pretty much universally referred to as a "Stihl saw" - because we have far fewer wood burners, and far fewer trees, and far fewer chainsaws. If I went into a hire shop and asked for a Stihl saw, I'd get a concrete cutter, regardless of the make.
It's like Hoover. I don't "vacuum clean" my carpet, I hoover it. If stihl want to keep up that reputation, they need to avoid "running out of cylinders". Otherwise soon I might have to go and ask for a "Dyson saw" next time I need to cut concrete...
 
i can just see nurse tammy fay hall now. He's out looking high and low for any kind of husky defect.

Craigslist ad virgina
wanted husky saws only with defects will pay any amount. Just please hurry. Contact tfhall

LMFAO!!

a
.
 
Morning everybody! I'm all caught up now on what I missed on the late show here.

A few opening remarks before I head to the store. The 372 pics clearly show a defective crankcase that should have, and would have, been replaced under warranty by Husky.

The bigger issue is this: What Husky will not say, is that the crankcase in question was sourced from an off-shore factory because they were running low on the good ones.

Husky doesn't switch to aftermarket parts in order to keep building saws. 3 or 4 years ago, I was told that a couple of models were backordered because they ran out of cylinders and were waiting for Mahle to catch up.

Switching to those cylinders fom Brazil, (which are clearly not as good as those from Mahle regardless of whether or not Stihl has ownership in the factory), is what my Dad calls "pulling a fast one" on the customer. It might be great for the guy in Virginia Beach building them, but it's not so great for the guy who ends up with the saw.

So, it's not just a quality issue, it's also a trust and ethics issue. Is Stihl doing the right thing by using these lesser quality cylinders in order to keep the line moving and fill orders? Has Stihl violated the trust of their customers in going this route?

Keep this in mind: The 372 crankcase was a mistake; a cylinder from Brazil is a decision. Big difference.

Great stuff...all of it.

But the last sentence hits like a frickin' hammer.


.
 
Are you finally admitting that Stihl has done that here?



.

Nope, they have stayed true to their name, and remain #1 for that reason. Now if a few bad castings raise some brows in the QC department, great. However, I don't think a few guys on AS taking saws apart to "nit pick" these castings will change their ways. You got to remember that we are a super small portion of sales for brands, 99.9% of their customers are not going to check their cylinders. Would I like to see better work? Yup but if I stray, 100 others will fill my shoes.
 
Hi all,

Others have danced around these points, but I wanted to state them in a clearer way. I am not a fan-boy of any brand, but for the purpose of full disclosure, I own a Dolmar.

Whether or not this cylinder will perform to specs or not, this thread (and any other discussions like it) should have been reason enough for Stihl to have rejected it (and any others like it).

Stihl brags about not being sold at big-box stores, their dealer network, etc. and enjoys a reputation and place in the market as a premium product with a premium price.

To use the car analogy again, some Toyota models are built both in the US and Japan. Some Toyota buyers will only accept Japanese built models because their is a perception on their part that the QC is better. I am a Toyota owner and I believe this is a stain on their reputation, but I also have to admit that I have seen Toyota's quality decline (too much GM influence IMO!)

Yes, the vast majority of Stihl saws are sold to non-pros who will not open up their saws or put enough use on them for sub-par cylinders to matter. However, their reputation is built on the testimonials of pro users. Perception is reality, and when pros hear about/notice the sub-par cylinders, they will perceive a decline in quality (even if performance is the same). When the pros (a few percent of the market) drift away from Stihl, the HO's will too (the vast majority of the market).

One last point that I don't believe has been made... if the Brazilian cylinders perform and last just as well as Mahle and only LOOK better, why in the world would Stihl still be using Mahle instead of their own? Wouldn't they only use the more expensive out-source when they couldn't keep up with their own demand instead of the other way around?

Lastly, as I said, I am not even a Stihl owner, I am no fan-boy or hater. I just like throwing gasoline on fires!

Adam
 
Nope, they have stayed true to their name, and remain #1 for that reason. Now if a few bad castings raise some brows in the QC department, great. However, I don't think a few guys on AS taking saws apart to "nit pick" these castings will change their ways. You got to remember that we are a super small portion of sales for brands, 99.9% of their customers are not going to check their cylinders. Would I like to see better work? Yup but if I stray, 100 others will fill my shoes.

Same thing homelite said.
 

Latest posts

Back
Top