I'm satisfied with my G660, as well as my FF541R trimmer. I'll likely give their backpack blower and may end up with a few of their smaller saws. That said, I realize its a crap shoot, and I understand what I'm buying.
The lesson to learn with all of this is that if you think you might be buying a piece of crap, be quick to contact your CC company and put a hold on the payment until the issue is resolved. The CC companies are pure evil in my book. They make 4% on everything, and they've almost got it to the point where its going to be a challenge to find a place to spend actual cash. They have a huge legal team, and are more than happy to lure in the young, inexperienced folks and straddle them with dept. that they may not ever be able to work their way out of. So, if I'm dealing with someone who might be questionable, I'm going to use the CC company as my buffer/insurance policy. Call the customer service number on the back of your CC and ask them how the process works before you begin the purchase process. If something goes wrong and you have to use them to get your money back, be the squeaky wheel. Be kind, be respectful, and when you've reached the end of what the person on the phone can do, move up another rung on their food chain. Write down names and numbers as you go. After you reach the 2nd or 3rd rung of the food chain, the customer support actually gets really good. Everyone below that is designed to prevent or deter customers from bothering people who know enough and have enough authority to actually help you resolve an actual issue.