The Stihl distributor for the Ky area does not just sell 1 case, you have to order a 50 case minimun, or the dealer would be charged over twice the price.
The oil is drop shipped directly from Stihl. I do not know that if the other
Stihl distributors have the same policy, but Bryan Equipment in Ohio has
always had this policy. So I am suprised that you got a jug of oil in a timely
fashion at all.
And by the way, the winters here in Ky are brutal. Why even now, the temp is still in the twenties! The mud puddles have ice on them!