well Brazil runs lots Ethanol there, and I bet Stihl can not sense (m-tronics) the fuel grade and tune right.
your dealer meant in BRAZIL.
for a fact.
Petrobas says.
"We produce gasoline A (free of ethanol) in
our refineries.
The distributors, in turn, add anhydrous ethanol to gasoline A (according to the
current content in the legislation), which is now called gasoline C, making it available at gas stations."
at 27% now.
https://en.wikipedia.org/wiki/Ethanol_fuel_in_Brazil
Brazil for ages and decades tried to sell us (USA) ethanol (no joy , politics max