Talk me (homeowner) into or out of new saw

[Paul Bunions]

Post the name of the dealer.

 

[coffeebrk]

It is looking like I will be keeping the 400. I went back to the dealer Friday and told the guy behind the counter I wanted to return the saw, that it had not even been started and did not even have 1 particle of sawdust on it. The gist of his answer was "Nope" . I said "Well, that was a 1200 dollar mistake"

I'm glad you are keeping the MS400.
If you take care of the saw it will always have excellent value. Stihl used pro saws in great shape bring $$$$. What's left of your $1200 investment depends largely on how you treat it.

 

[Michael E]

If your dealer took the saw back, they would have no sale for their invested time. Plus they can now sell that saw only as a customer return with an opened box at a discounted price. Some dealers choose to do that as customer service, some don't. Both ways deserve respect. Many people get a dealer's advice, try out a saw in the shop, then find a better deal online. That's probably what the salesperson assumed.

Of course, you can sell the saw unused on ebay and try to limit your loss.