Where can I order Stihl Parts Online?

[w8ye]

Stihl's marketing strategy leaves a bad taste in my mouth.

I hear all this hipe about how Stihl's policies help the dealers. Yet there used to be five Stihl dealers within 10 miles of my house. One is out of business now (Not related to his Stihl dealership). If you go out to 20 miles, you can add another five Stihl dealers. How could they be making any money with that many dealers around?

Owning a Stihl is frustrating to contend with. Even illustrated parts lists are difficult to come by compared with other brands.

There are the Stihl heads around who say things like "I only use Stihl" etc. One of these guys sold my a like new Husky 350 for $120 because it wasn't a Stihl and that was great with me.

The used prices for Stihls are unrealistic compared to other good brands.

I bought a new looking Stihl FS 55 trimmer the other day from a guy who let water get in the carb and corrode it. Luckily I called the nearest Stihl dealer and he is getting me a new carb Wednesday. He was very nice to deal with. The price was half what those sharks on fee bay want. So, right now, I have mixed emotions about Stihl. It depends on what factor you are talking about?

I also have a 031 and a 084. Parts are harder to get for them.

There are are nice Husky, Echo, Redmax, and Dolmar dealers within 20 miles of my house and they get parts for me also.

I have some of the cheap Mac's and no one has parts for them locally. Same for the Homelites and Ryobi's.

 

[eyolf]

There are still a few places where Stihl dealers are spread thinly, but the technology exists to serve folks in thise "thin" areas without stepping on a dealer's toes.

I ordered a part for a bike over the internet and it came to the shop I designated, already paid for with a credit card with credit applied to the bike shop's account. I should have called there first, as I could have gotten the same wheel for a couple bux less through another warehouse. The shop did say they made about $0.25 more my way, as if that matters. The only problem I see is that it forced the bike shop to trade with the internet people, but they already do, apparently.

Stihl could ask part orderers for a zip cord or Canadian postal code; if no dealers near, no problem, otherwise automatically do the same as the bike part thing. If there is a problem with the local dealer, it might be a way for Stihl to leverage with the local guy that doesn't want to play it Stihl's way. Doesn't stihl website already notify local dealers of hits and interest if users register?

 

[Grande Dog]

Howdy,
I would say that 99% of the Stihl parts we access for people live in extreme rural locations. This way the higher than Stihl list prices sorta even out when consider the travel cost to get to your dealer. If your area has dealers like hair on a dog, you should be able to get pricing under list without paying shipping, or at least low enough to offset any special order shipping charges. The lower the price of the part, the less this is applicable.
Regards
Gregg

 

[STIHLTHEDEERE]

Stihl's marketing strategy leaves a bad taste in my mouth.

I hear all this hipe about how Stihl's policies help the dealers. Yet there used to be five Stihl dealers within 10 miles of my house. One is out of business now (Not related to his Stihl dealership). If you go out to 20 miles, you can add another five Stihl dealers. How could they be making any money with that many dealers around?

Owning a Stihl is frustrating to contend with. Even illustrated parts lists are difficult to come by compared with other brands.

There are the Stihl heads around who say things like "I only use Stihl" etc. One of these guys sold my a like new Husky 350 for $120 because it wasn't a Stihl and that was great with me.

The used prices for Stihls are unrealistic compared to other good brands.

I bought a new looking Stihl FS 55 trimmer the other day from a guy who let water get in the carb and corrode it. Luckily I called the nearest Stihl dealer and he is getting me a new carb Wednesday. He was very nice to deal with. The price was half what those sharks on fee bay want. So, right now, I have mixed emotions about Stihl. It depends on what factor you are talking about?

I also have a 031 and a 084. Parts are harder to get for them.

There are are nice Husky, Echo, Redmax, and Dolmar dealers within 20 miles of my house and they get parts for me also.

I have some of the cheap Mac's and no one has parts for them locally. Same for the Homelites and Ryobi's.

well all i can say about you and your saws, is that you get what you pay for. there is a reason that 20+ year old stihls' still bring exc. money. our distributer supports the dealership very well,as does stihl. as far as parts go,i have a ton of saws,both old and new. outside of regular maint.,or a complete restoration, i can't remember ever having to buy any replacement parts. i am very biased, but there has to be a reason why stihl is and always will be #1.

 

[Pendagator]

There are a few new Stihl parts on the 'bay, mostly NOS. Search by part number and also by name.

If you don't have a local dealer, Bailey's can get Stihl parts for you, but they don't keep them in stock, and they add their mark-up to the price.

A local Stihl dealer is likely to be the least expensive source.

How can Bailey's get Stihl parts unless they're a dealer? I assume they buy from a Stihl dealer and then resell the parts. Wouldn't this be against Stihls policy? If the dealer sells to Baileys knowing they are going to resell them mail order, wouldn't this get the dealer in trouble with Stihl?