Hey guys, I know I'm new on here, but holy cow! I've sat here with my supper, and read this thread, and it reads like a dime store novel. Why is this continuing on? To me, it looks like the plaintiff took the deal that the broker was offering him way back, what, 12 pages ago?? Why is the broker getting bashed, other than its fun? It looks to me like they've worked to solve the problem from the get-go, and are making sure an unhappy customer is not out one cent for a deal gone awry. Having bought from resellers myself, I can tell you that most never lay eyes on the product they are selling...but they make a living by trusting who THEY buy from. In this case, it sure sounds like the broker got burnt, but made the effort to correct the problem. I'm not even going to address the whole "terrorist threats" deal...although after wasting an hour of my life on this whining, I'm ready to go down to Texas and take measurements to see if the unit will fit. Tell you what, at this point, if I was part of this deal, I'd want to see the serial number of the bad unit, to see if there isn't more hanky-panky going on here. Basic psychology says the guy screaming the loudest for no reason usually has the most he's trying to hide...just my 2 cents.