Been playing with a MS400C

[lone wolf]

Could the coil be the problem???

Does it run different with the new solenoid if so before and after details?

 

[lone wolf]

For the record, this 400c was the work of a younger generation

I hate when they do that did they blame it on you too?

 

[Stihl User]

Does it run different with the new solenoid if so before and after details?

no difference

 

[Stihl User]

I hate when they do that did they blame it on you too?

they know better - but they do bring it to me to fix

 

[lone wolf]

they know better - but they do bring it to me to fix

So now what?

 

[Stihl User]

So now what?

Stihl dealer will hook it up to see what the computer is saying - no charge

 

[Stihl User]

Dealer agreed with me that it sounds like coil - we find out tomorrow

 

[lone wolf]

Dealer agreed with me that it sounds like coil - we find out tomorrow

how old is it?

 

[Stihl User]

how old is it?

8 months

 

[Stihl User]

Well do a video real quick of it running poorly, hows the compression?

compression is fine = i did a check teh cylinder and piston from both sides = shiny clean

 

[farmer steve]

Stihl dealer will hook it up to see what the computer is saying - no charge

I wood think it should be no charge on an 8 month old saw. My dealer told me i could bring any of my M-tronic saws in just to see how many hours I had put on them. I hope they can find something with the scan.

 

[sean donato]

Even if they don't, they should own a multi meter and be able to do some diagnostics.

 

[Stihl User]

Years long past, Husky had lifetime warranty on their coils

 

[sean donato]

Years long past, Husky had lifetime warranty on their coils

Thinking of something, there is emissions warranty, that most companies don't come right out and tell you about. Coils are usually covered, for longer then the std warranty.

 

[Stihl User]

Thinking of something, there is emissions warranty, that most companies don't come right out and tell you about. Coils are usually covered, for longer then the std warranty.

i asked him about the warranty for the coil and he said it was not extended

since he is willing to plug the saw in at no charge = mums the word for now

 

[Hundred Acre Wood]

Thinking of something, there is emissions warranty, that most companies don't come right out and tell you about. Coils are usually covered, for longer then the std warranty.

That's another good thought. They can always try to weasel out of it with "abuse" and "lack of maintenance" and other escape clauses, but Stihl covers a *lot* of stuff under the emissions warranty for 2 years.

https://www.stihlusa.com/WebContent...l-Warranty-Statement-(Not-for-California).pdf

 

[sean donato]

That's another good thought. They can always try to weasel out of it with "abuse" and "lack of maintenance" and other escape clauses, but Stihl covers a *lot* of stuff under the emissions warranty for 2 years.

https://www.stihlusa.com/WebContent...l-Warranty-Statement-(Not-for-California).pdf
View attachment 1062367

Yeah, thats all epa mandated and as long as you have a decent dealer, didn't abuse the saw (any engine powered equipment) and the dealer doesn't try to pull any bs. You can cover most engine parts. We used to do it pretty often when dpf first came out on standby gen sets. Stupid things wouldn't get ran hard enough to make enough heat for a regen.... anyway. It's a good thing to know about, can save you some cash for an issue outside of the normal warranty period.

 

[farmer steve]

i asked him about the warranty for the coil and he said it was not extended

since he is willing to plug the saw in at no charge = mums the word for now

Pull out your manual and take it with you. Page 64. Like @Hundred Acre Wood posted, a bunch of stuff is covered.

 

[Hundred Acre Wood]

Pull out your manual and take it with you. Page 64. Like @Hundred Acre Wood posted, a bunch of stuff is covered.

And even if you were past the 2 year warranty point, Stihl states their emission compliance period is 300 hours. With new saws you can plug them in and find that out now. Meaning, if the MGD1 showed less than 300 hours, I'd be arguing for an emissions warranty claim.

 

[Stihl User]

That's another good thought. They can always try to weasel out of it with "abuse" and "lack of maintenance" and other escape clauses, but Stihl covers a *lot* of stuff under the emissions warranty for 2 years.

https://www.stihlusa.com/WebContent...l-Warranty-Statement-(Not-for-California).pdf
View attachment 1062367

i drilled some small holes in the muff cover so i am CERTAIN that they will say = PROBLEM