Now why didn't you tell them they could also go to Ace to buy a Stihl.
Sounds like she did enough research to know not to buy the Ms441. But not enough research to know a person can get a better deal on the internet on a 385xp. Maybe not a 385xp is going for 785.00 with heated handles. What did you sell that MS460 with out heated handles for?
Also what type of PPE did you sell these city folk ? Safty chain?
I don't recall Sears or Lowes selling saws that big to Home owners.
I would call this a impaulse buy. That goes to show you what I have always said. People buy on greed not need.
Come on now you can tell us. I'll bet you said you own that same saw and it would be the best one for there dreams.
I can't believe that there is no one in your area selling Husqvarnas'
Maybe I just might have to open a shop by you and give you a good whooping.
BTW. Did you blow the dust off that saw before you sold it. LOL
Manual tap dancing around the issue will get you nowhere on this one ole boy. If you read the post real close you will see where I did in fact tell them Husky is a good saw. Secondly believe it or not there is no Husky dealers in Leesburg, I wish there was, I'm tired of tinkering with those bought from the local Sears and Lowes. Thirdly and the part you missed my friend is why didn't the Husky web site she looked at tell her Sears and Lowes sell Husky. They both acted shocked to learn that after reviewing Husky on their own website. Fourthly after checking Stihl's website the man had made up his mind he wanted a 460, not a 441. As like all customers he never mentioned vib systems, air filters, have yet to have a customer ever worry about it. Thats why I call all that non-sense mere excuses to boost your brand when the fact is the public could care less. I did tell them Stihl had 35,000 dealers worldwide, not just Ace,LOL. I work for TW Perry Manual, not Ace, if I'm going to sell Stihl its gonna be for the outfit I work for, not the Stihl dealer down the road, duh!!
This episode today proves what I've said all along, Husky needs to go back to dealer only. They're reputation is being hampered by the box stores. This is the first time I seen with my own two eyes people do in fact judge based on the company you keep. Theres no doubt in my mind they were seeing Craftsman, Poulan and Husky all sitting on the same shelf and that was enough for them to say no thanks.
As for what all she coulda bought for whatever the price, be cheaper or higher you must remember its not you spending their money, its them. They chose ole Daddy like so many do in my area. You say did I wipe the dust off, haha, last month when the weather finally openup I sent 84 out the door. So far this month 93 have gone out the door. The stock I have isn't in the store long enough to collect dust. You say they could have got a better deal on the internet buying Husky, in terms of price yes, in terms of having some place to service it no. Thats another avenue Husky should shut down altogether and get back to dealer only. The prices vary so much due to that its unbelievable. I know your thinking yeah yeah but if I get the cheapest price screw the guy that paid more at the dealer. Thats fine but remember the man that paid 702.00 for a 357 at the dealer only to find out he coulda got it for way less at Baileys? He will never buy a Husky again over that. I know that to be a fact because he told me so. So think what you will but the points are adding up that Husky needs to go dealer only and quit this non-sense of sellem anywhere ya can. It hasn't paid off like they thought it would, Stihl is still outselling them and always will because of the dealer only way they do business.
In closing ole boy let me type ya something straight from the new book out about Stihl the man and Stihl the company. Hans Peter Stihl at a meeting on March 29,1976 in which he gave this speech:
"We were able to increase our turnover twelve fold between 1960 and 1974. The average annual growth rate was thus about 18%. On the basis of our business objective to achieve long term security through a a leading market position, with substantially calculable risks and above average return as prerequisite for the necessary investments, we succeeded in becoming the worlds largest manufacture of chainsaws in 1971.
This was achieved by high investments in increasing the efficiency of production, a research and development budget that was by far the highest in the industry, which insured the high quality and technical standards of our products, AND BY A WORLD WIDE SALES POLICY BASED EXCLUSIVELY ON
"""" SERVICING DEALERS"""""
33 years later in 2004 Hans Peter Stihl was asked again if servicing dealers were the only way his product would be sold. He said YES, DEALER ONLY. Remaining No.1 in the world 36 years in a row proves beyond a doubt dealers beat the chain stores, the net and the mail order. Husky needs to go back to dealer only and regain their reputation they sold to the net, box stores and mail order in exchange for increased sales, it has not worked. Nuff said.
I think you're gonna get manual on this thread thall! Reel em' in!
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