Dear Manual, The Verdict Is In

Arborist Forum

Help Support Arborist Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Take head matey, theres a storm brewing.
Husky is changing there ways with there dealers. ARRRRRRR, ARRRRR, ARRRRR
Get ready to walk the plank.

Hahaha, if they do and I hope they do you can thank me for bringing back that good reputation ole boy. I've sent two to the bottom of the ocean so a few more will be teasers for me,ehehehehe
 
Hahaha, if they do and I hope they do you can thank me for bringing back that good reputation ole boy. I've sent two to the bottom of the ocean so a few more will be teasers for me,ehehehehe

I don't think it was you that sent them to Davie jones locker.
Salemanship has alot to do with it. Husky doesn't force every dealer to sell there mowers. negotiation goes along way, The tide is changing.
 
LOLOLOLOL, thall what bait you using night crawlers, no wiat, powerbait?lol Man you're hoooken' em' every time. Hey like I've said I buy the best of all brands. but then again all I have NOW is stihl, so I guess I can be in this.:clap: :greenchainsaw: :hmm3grin2orange: :biggrinbounce2:


Naaaaaaaaaaaa not using any bait, just talking about the world of sales and how alot of factors play into it. Believe it or not I never down any brand when I'm selling at the rack, thats the last thing people want to hear. You'd be amazed at how hard it is sometime to convince a customer your product is worthy of their owership. I never bother with giving them reasons not to buy other brands, I always stay focused on why they should buy our brand. One of Stihl's best two selling points are dealer only and that they are family owned, meaning no stock holders with their hand out telling them how good the quality has to be or not be to fill their pockets. I always make the point Stihl builds them the way they want to, not the way they have to to please the bottom line for the stockholders. Customers like that alot. Lastly but not least I always close the sales by merely saying this. Stihl always stands with me 100% and I in turn will stand behind the product 100%. That usually all it takes to send em to the counter ole feller. Oddly and I have stated this many times. I've yet to have a customer inquire about vib systems, filtration systems or performance, they simply could care less. They want a saw that runs well and will last and Stihl does that very well indeed. Never do I have to down the other outfits to make a sale and I never will, no need to.

(at times when the sale is real hard I do tell them about Manual and how he picks on me, they feel sorry for me and buy from me,LOLOL)
 
I don't think it was you that sent them to Davie jones locker.
Salemanship has alot to do with it. Husky doesn't force every dealer to sell there mowers. negotiation goes along way, The tide is changing.

Well I hope the tide is changing. Gonna tell you a secret Manual. Years ago, though not all that long ago Husqvarna had a great reputation, they were well respected just like Stihl. You didn't hear anyone laff about the box store sales or net sales with no service. Today you do and its not good for them. I always wondered why in the world did they take that route and today I'm still puzzled about it. I don't blame the dealers, that built their reputation, for being ticked at the route they choose to take after these same dealers built them into a powerhouse. I see it as greed, the almighty dollar won them over but in the process it cost them some of that great reputation they once had. Has nothing to do with their products but the way they chose to sell them. Thats the only beef I have with them.

Same goes for Echo and Home Depot. Them boys make some good equipment, no question about it. Stihl is about to take the No. 1 spot in blower sales worldwide and guess why, yup Home Depot has hurt Echo's fine reputation. Their trimmers are top notch and remain No. 1 in sales far as I know but as time goes on they too will fall off due to no service at Home Depot. Its only a matter of time. Stihl hasn't really worried much about saws in the last few years far as I can tell. They seem much more concerned with the landscape market. I think its obvious why. They see the opening for all these other no service markets and they have been kicking butt due to it.
 
Well I hope the tide is changing. Gonna tell you a secret Manual. Years ago, though not all that long ago Husqvarna had a great reputation, they were well respected just like Stihl. You didn't hear anyone laff about the box store sales or net sales with no service. Today you do and its not good for them. I always wondered why in the world did they take that route and today I'm still puzzled about it. I don't blame the dealers, that built their reputation, for being ticked at the route they choose to take after these same dealers built them into a powerhouse. I see it as greed, the almighty dollar won them over but in the process it cost them some of that great reputation they once had. Has nothing to do with their products but the way they chose to sell them. Thats the only beef I have with them.

Same goes for Echo and Home Depot. Them boys make some good equipment, no question about it. Stihl is about to take the No. 1 spot in blower sales worldwide and guess why, yup Home Depot has hurt Echo's fine reputation. Their trimmers are top notch and remain No. 1 in sales far as I know but as time goes on they too will fall off due to no service at Home Depot. Its only a matter of time. Stihl hasn't really worried much about saws in the last few years far as I can tell. They seem much more concerned with the landscape market. I think its obvious why. They see the opening for all these other no service markets and they have been kicking butt due to it.

Point taken,
Stihl has improved in the Landscape market.
More home owners are finding time to do there own lawn care.
and hopefully people are getting tired of the throw away market.
 
Manual tap dancing around the issue will get you nowhere on this one ole boy. If you read the post real close you will see where I did in fact tell them Husky is a good saw. Secondly believe it or not there is no Husky dealers in Leesburg, I wish there was, I'm tired of tinkering with those bought from the local Sears and Lowes. Thirdly and the part you missed my friend is why didn't the Husky web site she looked at tell her Sears and Lowes sell Husky. They both acted shocked to learn that after reviewing Husky on their own website. Fourthly after checking Stihl's website the man had made up his mind he wanted a 460, not a 441. As like all customers he never mentioned vib systems, air filters, have yet to have a customer ever worry about it. Thats why I call all that non-sense mere excuses to boost your brand when the fact is the public could care less. I did tell them Stihl had 35,000 dealers worldwide, not just Ace,LOL. I work for TW Perry Manual, not Ace, if I'm going to sell Stihl its gonna be for the outfit I work for, not the Stihl dealer down the road, duh!!

This episode today proves what I've said all along, Husky needs to go back to dealer only. They're reputation is being hampered by the box stores. This is the first time I seen with my own two eyes people do in fact judge based on the company you keep. Theres no doubt in my mind they were seeing Craftsman, Poulan and Husky all sitting on the same shelf and that was enough for them to say no thanks.

As for what all she coulda bought for whatever the price, be cheaper or higher you must remember its not you spending their money, its them. They chose ole Daddy like so many do in my area. You say did I wipe the dust off, haha, last month when the weather finally openup I sent 84 out the door. So far this month 93 have gone out the door. The stock I have isn't in the store long enough to collect dust. You say they could have got a better deal on the internet buying Husky, in terms of price yes, in terms of having some place to service it no. Thats another avenue Husky should shut down altogether and get back to dealer only. The prices vary so much due to that its unbelievable. I know your thinking yeah yeah but if I get the cheapest price screw the guy that paid more at the dealer. Thats fine but remember the man that paid 702.00 for a 357 at the dealer only to find out he coulda got it for way less at Baileys? He will never buy a Husky again over that. I know that to be a fact because he told me so. So think what you will but the points are adding up that Husky needs to go dealer only and quit this non-sense of sellem anywhere ya can. It hasn't paid off like they thought it would, Stihl is still outselling them and always will because of the dealer only way they do business.

In closing ole boy let me type ya something straight from the new book out about Stihl the man and Stihl the company. Hans Peter Stihl at a meeting on March 29,1976 in which he gave this speech:

"We were able to increase our turnover twelve fold between 1960 and 1974. The average annual growth rate was thus about 18%. On the basis of our business objective to achieve long term security through a a leading market position, with substantially calculable risks and above average return as prerequisite for the necessary investments, we succeeded in becoming the worlds largest manufacture of chainsaws in 1971.
This was achieved by high investments in increasing the efficiency of production, a research and development budget that was by far the highest in the industry, which insured the high quality and technical standards of our products, AND BY A WORLD WIDE SALES POLICY BASED EXCLUSIVELY ON
"""" SERVICING DEALERS"""""

33 years later in 2004 Hans Peter Stihl was asked again if servicing dealers were the only way his product would be sold. He said YES, DEALER ONLY. Remaining No.1 in the world 36 years in a row proves beyond a doubt dealers beat the chain stores, the net and the mail order. Husky needs to go back to dealer only and regain their reputation they sold to the net, box stores and mail order in exchange for increased sales, it has not worked. Nuff said.

In Texas, even if they were to go dealer only they would still not be able to find any dealers since they have already screwed it up.
 
. I've yet to have a customer inquire about vib systems, filtration systems or performance, they simply could care less.

Good thing they don't .LOL

Not to worry matie, the cloning process has begun and it all started with the 441. ;)

Hahaha. Somehow I knew you was gonna say that and now I get to burn your ole hide bigtime at last on the 441. Last week at the shop I got a call from a fine man down at Va Beach at the Stihl factory. He called to tell me he was sending me the new book out about Stihl the man and Stihl the company. Great book, you should buy it, would loan ya mine but I don't trust you that far,hehehe. Anyway while on the phone with him I asked a zillion questions like I always do. The subject of the 441 came up and I asked him how well has the saw turned out. Ya ready Manual, it has been a great success. No warranty issues of any major kind. According to him the 441 has held up great in the field. I'm not at liberty to say what else he told me but to give you a hint, Husky may well be copying the 441 alot more than you think the 441 has copied Husky. You'll see what I'm talking about in the near future.

Ultra called me a bit ago and threatened to burn my house down if I didn't get out there and make the Elvis vid I promised a week or so ago. So I'm gonna get my 880 and find me a block of wood and toss Elvis in the ra diddy O and get to it. Yak at later Manual. While I'm gone find us another subject to fuss about will ya, we've beat Stihl and Husky to death now. I did hear you bought your little boy a toy Craftsman chainsaw and that really ticked me alot. All you had to do was give me a shout and I would have sent him the Stihl toy chainsaw, one he would be proud of, grrrrrrrrrrrrrrrrrrrr,lol, messing with ya.
 
I did not know I was doing any tap dancing, I thought I anwsered all your questions.
You did well at selling that MS460, It's a good saw.
Why didn't the web site tell that Husy is sold at sears, would be the same reason the stihl web sites don't say anything about Ace hardware.
Why are poeple coming to you for chains and not lowes, probably because they don't stock enough and sold out. They do stock and sell chains,bars, plugs, and oil.
Seems Husky is getting away from internet sales. But like any other addiction they did not go cold turkey. Husky went the right way about it.
I am impressed in both Husky and Stihls marketing.
One thing I am not impressed with is Stihls attacks on Husky for selling there saws at lowes, then Stihl turns around and sells there saws at Ace.
With the banning of sales on the internet, Sooner or later a Husky dealer will sit up camp in your back yard. Then you can take up these issues with them. However I will miss you.

You can give up with your lousy Ace to Lowe's comparisons.
Lowe's = chain store with one owner (stockholders), no service
Ace= Independently owned stores, service centers in house and advertised on the Stihl website.
Give the comparison up.
 
echo trimmers are a joke.

and their blowers are too.echo just didn't keep up with the times.same with shindaiwa.they used to make nice stuff but they got cheap instead of better.

i don't see husky selling but a couple of models at lowe's now.definately not the pro saws.i don't think it matters much.

i see lot's of people at actual dealers buying the 455 rancher.our lowe's here hasn't had a 455 or a 359 since early last year.all i ever see there is a 350 maybe,340,and 137/142.i doubt that is killing husky.what i see to be a problem is the husky reps and marketing.they need to get serious on the display side.
 
In Texas, even if they were to go dealer only they would still not be able to find any dealers since they have already screwed it up.

I think Husky is aware of this, So don't blame Husky for Texas being Screwed up. It's not there fault.
 
Manual, go to Stihl website dealer locator and put in zip code 78133,
That way you can see that they do list Ace stores.
 
You can give up with your lousy Ace to Lowe's comparisons.
Lowe's = chain store with one owner (stockholders), no service
Ace= Independently owned stores, service centers in house and advertised on the Stihl website.
Give the comparison up.

OK. I give, ACE is the place.
 
I think Husky is aware of this, So don't blame Husky for Texas being Screwed up. It's not there fault.

Two years ago Husky came into Texas in, Austin, Houston, and Dallas with their own stores called Husky Power of Texas and competed directly against their few dealers that they do have. Guess what, they still could not sell any equipment and had to shut them down. What a joke.
 
Two years ago Husky came into Texas in, Austin, Houston, and Dallas with their own stores called Husky Power of Texas and competed directly against their few dealers that they do have. Guess what, they still could not sell any equipment and had to shut them down. What a joke.

Trail and error,
Husky needs to get back to there roots. Mom and Pop stores.
problem is the stock holders want fast and huge profits.
 
Trail and error,
Husky needs to get back to there roots. Mom and Pop stores.
problem is the stock holders want fast and huge profits.

Obviously you don't think that it left a bad taste in the dealers mouths that the manufacturer that they purchase from were selling and continue to do so against them. They will not be able to overcome it. Better stick to Lowe's, Sears, Tractor Supply and all the others.
 
Obviously you don't think that it left a bad taste in the dealers mouths that the manufacturer that they purchase from were selling and continue to do so against them. They will not be able to overcome it. Better stick to Lowe's, Sears, Tractor Supply and all the others.

There is always new entrepreneur's, give it time.
 

Latest posts

Back
Top