Just ruined my new 290 - got a question for y'all.

[sefh3]

In my signature line, there are a few threads to tear this saw down and reassemble it. It's not that hard. I'm sure if you left it on high idle for 5-8 minutes you melted the crank case on it and ruined the clutch. If it was at idle I don't think you could have damaged it all. Only need a few tools to complete this task if you decide to do it. Post some questions, we'll try to answer them.

 

[SawTroll]

Since when do you ever run long bars?

You can get the clutch hot enough to smoke in just a few seconds. I can't imagine what that saw looks like if it was ran for even a full minutes at fast idle with the brake on. I'd say that baby is melted good.

A 24" on the 372 is long for me, so I like to rest the bar tip on a log or similar, and "drop" just the rear end of the saw. :msp_wink:

 

[sefh3]

PM SawDr he's close to you and I'm sure he has extra parts to help you.

 

[barneyrb]

That's the equivalent of getting in your car, holding the breaks, putting it in gear, and revving at 1/2 to 2/3 throttle. How long do you think that would take to damage something?

I've never seen a car with "breaks", I've seen a broke car and a car with brakes.........

 

[stihlsilverman]

To Be Honest, We had a ms291 come in that melted the case, The owner of saw called Stihl USA and complained about the issue and kept bugging them about the issue, Finally after a week stihl just told us too fix it under warranty. The owner was very happy and us as a dealer where happy, This happens alot and most people just buy a new saw after they here the bad news. The dealer Should not be fixing a saw without the chain brake working properly. It is a very improtant saftey feature and all stihl dealers are to make sure the chain brake is working properly.

 

[spacemule]

I've never seen a car with "breaks", I've seen a broke car and a car with brakes.........

In this case, breaks is appropriate. But yeah, you got me. I'm getting sloppy in my old age.

 

[fuelk2]

To Be Honest, We had a ms291 come in that melted the case, The owner of saw called Stihl USA and complained about the issue and kept bugging them about the issue, Finally after a week stihl just told us too fix it under warranty. The owner was very happy and us as a dealer where happy, This happens alot and most people just buy a new saw after they here the bad news. The dealer Should not be fixing a saw without the chain brake working properly. It is a very improtant saftey feature and all stihl dealers are to make sure the chain brake is working properly.

Yeah, I'm a newbie (obviously) but was pretty surprised they suggested that.

I'd love to get the saw fixed for nothing, but that just seems dishonest to me. I knew better than to let that happen but just had an idiocy snap.

 

[SawTroll]

To Be Honest, We had a ms291 come in that melted the case, The owner of saw called Stihl USA and complained about the issue and kept bugging them about the issue, Finally after a week stihl just told us too fix it under warranty. The owner was very happy and us as a dealer where happy, This happens alot and most people just buy a new saw after they here the bad news. The dealer Should not be fixing a saw without the chain brake working properly. It is a very improtant saftey feature and all stihl dealers are to make sure the chain brake is working properly.

I have heard a "dealer rule" that said; "Fix stupid once (for one costumer) on warranty, but never more than once"...

That rule is of course not "official", with any brand, and I assume the attitude of the costumer is a factor regarding doing it or not.

 

[SawTroll]

In this case, breaks is appropriate. But yeah, you got me. I'm getting sloppy in my old age.

Common mistake, but annoying anyway....

I'm sure I have done it myself. :msp_tongue:

 

[Log slayer]

Sounds really fishy about the brake. Lol sorry had to be the 100th person to say that. Take it over to American chainsaw off rock bridge rd. they do really good work and are a stihl dealer. See what there saw guy says.

 

[spacemule]

Common mistake, but annoying anyway....:msp_tongue:

I have to proofread. I have a bad habit of typing the wrong word when it comes to homonyms. Not that I don't know the correct word, typing just brings out my worst.

 

[SawTroll]

I have to proofread. I have a bad habit of typing the wrong word when it comes to homonyms. Not that I don't know the correct word, typing just brings out my worst.

I'm sure I have done that mistake myself, and generally are misprinting all the time
(I blame clumcy Arthitis riddled fingers) - mostly saving it by edit, but far from always....:msp_wink:

 

[kevinm9558]

I've never seen a car with "breaks", I've seen a broke car and a car with brakes.........

Come'on Barney, give him a BRAKE will ya'? I mean we're on a tree-cutting forum for cryin' out loud! All this proper grammer trash has got to STOP!
:tongue2:

 

[Saw Dr.]

PM SawDr he's close to you and I'm sure he has extra parts to help you.

I do, but my concern is this: If it got hot enough, the plastic cages of the crank bearings may have gotten damaged. Maybe, maybe not. Should the cage fail on the clutch side bearing, the balls will come out and go travelling around the engine. No further explanation needed. Either way, the clutch side crank seal is probably going to need replaced.

Not to sound like the safety police, but the OP should probably be cutting with someone with some experience. If a guy cannot tell that the saw is straining against itself with the brake on, how is he going to tell when the bar starts to pinch?

 

[zogger]

You left it at high idle, or took it off and it was just idling normally?

All the other jazz they hang on saws now, a simple temp gauge would be nice. No idea what is the smallest one that could be put on though.

 

[blackoak]

That's the equivalent of getting in your car, holding the breaks, putting it in gear, and revving at 1/2 to 2/3 throttle. How long do you think that would take to damage something?

That really depends on what type of car your doing that to.

 

[northmanlogging]

Well we all learn from mistakes

The brake should be fixable, if mr saw shop dude can't/won't do it then find someone else to give yer money to. The only way it would not be fixable would probably be if the case got hot and melted or warped in which case the complete saw would be ruined anyway, chances are the clutch drum, clutch bearing, brake band, and some plastic parts are all that really need replaced, maybe yer oiler... expensive yes but not fixable no. If the saw shop you visit can't handle that then they shouldn't be trusted to tighten a chain or adjust a carb. but that's just my oppinion

 

[Saw Dr.]

Well we all learn from mistakes

The brake should be fixable, if mr saw shop dude can't/won't do it then find someone else to give yer money to. The only way it would not be fixable would probably be if the case got hot and melted or warped in which case the complete saw would be ruined anyway, chances are the clutch drum, clutch bearing, brake band, and some plastic parts are all that really need replaced, maybe yer oiler... expensive yes but not fixable no. If the saw shop you visit can't handle that then they shouldn't be trusted to tighten a chain or adjust a carb. but that's just my oppinion

The 290 has a plastic case which was most certainly ruined.

 

[Ductape]

I have to proofread. I have a bad habit of typing the wrong word when it comes to homonyms.

I don't understand what this has to do with gay people ?? :jester:

 

[SawTroll]

I don't understand what this has to do with gay people ?? :jester:

How did that topic turn up - I wasn't aware it did?