Trash talkin dealers.

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computeruser said:
I have seen more saw shops and OPE dealers that are truly ignorant of their competitors' products than you can imagine. I've only known two saw shops that were actually competent in this area. In both instances, the owners were business people who are intelligent and articulate. They trust their customers (well, the ones who know what they're talking about), they are always willing to learn or to try out a customer's saw from a competing brand, and are honest in their dealings with their customers because they recognize the value of reciprocal respect. They are a pleasure to work with.

And then there's the rest.

Now I am no expert when it comes to saws, but I have picked up some knowledge from running them and from hanging around here. I have no interest whatsoever in hearing the foolish ramblings of an OPE dealer employee who is a straight-up idiot. For me, dealing with a dealer like this is a negative-value-added experience.

I think that a lot of younger guys go into OPE sales because, frankly, they have no marketable skills and are willing to work for peanuts to be around power equipment all day. This doesn't seem to be the case for the old-timers, though. The younger guys tend to be dumb as dirt and are usually white trash, and it shows. These are the same sort of folks who work at gun stores and carry on like idiots there - Kimber's pistols are not pounded together with a 5lb hammer when they mis-machine parts; yes, Glocks do break sometimes; and, I hate to break it to ya, but having thirty-seven "tactical accessories" hanging off your AR15 doesn't make you look like anything other than an juvenile idiot, which is made even worse when you can't even put five rounds in a 5" circle at 50 yards.

When it's all said and done, the guys who know their stuff tend not to need to prove the strength of their knowledge in overt ways. Badmouthing competing products, making obviously outlandish statements and claims, and belittling the customer are all bad signs that the salesperson (or store) is not particularly competent. The guys who know their stuff FIRST listen to what the customer has to say and what his stated needs are, then responds to it and asks follow-up questions as needed. He establishes a dialogue that serves to connect the customer with the best possible solution to his concerns in a calm, respectful fashion. The customer leaves happy, more knowledgeable than when he came in, and with the confidence that he can come back and receive good service and advice again in the future. The salesperson also comes away happy, having earned the respect and future business of a new customer.

It doesn't seem that hard to do.

Agreed! In any product line there is no one absolute superior product. I myself am a gun nut, I know for a fact that there are several awsome gun manufacturers of pistols. However I prefer Glock 99% of the time. That is not to say that other pistols are not just as good or maybe better. Same with saws, I prefer Stihl for reasons of my own, even though I will not buy a Husky does not mean that they aren't good saws. I am not that stupid. That is why I get aggitated to no end when someone bashes Stihl as junk or Husky for that matter because, both are great saws. And I agree with the original poster, if you try and force someone to buy your product by bashing the other brand, you will actually push them to the competitor. Because they will see some pros using that product and think why is he using that brand to make his living if they are junk. And then you look like a fool when you are wrong.
 
Howinell did you equate "white trash" to volunteer firefighters or rescue persons? Computeruser didn't seem to. By definition, "white trash" would NOT be the ones volunteering for such noble and unthanked work. Being rural and "less than affluent" may make up the bulk of volunteer firefighters, but is not the same as being white trash. Have another cup of coffee, Tom.
 
bump_r said:
Howinell did you equate "white trash" to volunteer firefighters or rescue persons? Computeruser didn't seem to. By definition, "white trash" would NOT be the ones volunteering for such noble and unthanked work. Being rural and "less than affluent" may make up the bulk of volunteer firefighters, but is not the same as being white trash. Have another cup of coffee, Tom.


Sorry Bump but BS. Far as I'm concern when anyone goes around thinking others are white trash or dumb as dirt has a problem. What I meant was those kids work part time at shops and they work volunteer at nites, I know for I had such a man doing just that. What cracks me up is when a lawyer has to seek the advice of those he thinks is white trash or dumb as dirt. I don't think they call his house and say come over and buy a saw, he goes to them. What a crok....
 
Bump

Where'd ya post go. I got the automatic e-mail showing me your post but its not here, did ya delete it?

Let me simply say I'm not defending one of my old co-workers, I'm just talking in general. I got no belly for people that go around pinning lables on people based on a assumtion. Everyone is entitlled to their opinion, thats all fine and well but that said so am I. There's a old Hank Williams tune that goes Be Carefull of Stones That You Throw. It sums up this thing about white trash very well. I see everyone as someone, no labels, just a human being. If they don't know what I know that doesn't make me any better than them in my book. On the flip side if they know more than me they are still no better than me. Are ya catching my drift now???
 
bump_r said:
Howinell did you equate "white trash" to volunteer firefighters or rescue persons? Computeruser didn't seem to.

Nope, I sure didn't. Thanks for noticing.

bump_r said:
By definition, "white trash" would NOT be the ones volunteering for such noble and unthanked work. Being rural and "less than affluent" may make up the bulk of volunteer firefighters, but is not the same as being white trash. Have another cup of coffee, Tom.

Very well said.
 
THALL10326 said:
Sorry Bump but BS. Far as I'm concern when anyone goes around thinking others are white trash or dumb as dirt has a problem.
I agree Thall. Why is it that the term "white trash" and "redneck" and "cracker" do not have the negative social stigma that every other racial slur does? :angry2:

As far as dealers who trash talk, why is anyone listening to dealer's recommendations in the first place? Do you go to a butcher if you want to know the effects of too much cholesterol? :hmm3grin2orange:
 
computeruser said:
Nope, I sure didn't. Thanks for noticing.



Very well said.

When you got no clue of those you call white trash or dumb as dirt do after you leave the buliding you included everyone. You don't know those people your thinking so poorly of and labeling. Face it you used a poor choice of words, plain and simple and in doing so you sorta let everyone know how you think. Nuff said.
 
spacemule said:
I agree Thall. Why is it that the term "white trash" and "redneck" and "cracker" do not have the negative social stigma that every other racial slur does? :angry2:

As far as dealers who trash talk, why is anyone listening to dealer's recommendations in the first place? Do you go to a butcher if you want to know the effects of too much cholesterol? :hmm3grin2orange:

Well thats a good question. No excuse for non-sense like that. I mean how would he feel if I told him how 99.9% of the whole country think of lawyers, :hmm3grin2orange: :hmm3grin2orange: Nuff said.
 
Well let me just say I didn't agree with the white trash part of the post. I guess I didn't read carefully enough. However, I didn't really get the part about the volunteer fire fighter part.:confused: Anyway, I am only agreeing with the part about the bashing, but I will say that I am 28 yrs. old and my generation does lack in a lot of areas. However I have noticed a lot of young people on this site, in particular who are my age and younger who are DAMN SHARP on these saws and anything else mechanical. And while I may not agree with their choice of saw all of the time, I would certainly take their advice on how to mod and fix them, they are a lot smarter than I am.:cheers:
 
THALL10326 said:
Well thats a good question. No excuse for non-sense like that. I mean how would he feel if I told him how 99.9% of the whole country think of lawyers, :hmm3grin2orange: :hmm3grin2orange: Nuff said.

Man I just read his profile, I am a cop, I can't stand lawyers.
 
Hmmm

Well, since we're on the topic of White trash, rednecks, etc... I guess I've been called most of it. Makes no difference to me really. Most of my vehicles are older, not 1970's, but older, like mid to late 90's. Ya know what, they're paid for. Not a lot of guys can lose their job and not worry about the bank coming to get their place or their vehicles 6 months after they lose their jobs, it's goes w/out saying they'd be coming for the credit cards also, lol. Most of the White trash in this area would be the first ones to stop and help you if broke down. Yea, they are ignorant in some ways, but good folk. I'm a redneck, I like being a redneck. I'm an educated redneck too. I like budweiser, not because I can't afford better beer, I think Guiness tastes like hot sick A55 on a dead rotting carcass, JMO. Anyways, enough said. Don't be hatin' eh??? :rock: :cheers:
 
spacemule said:
I don't like anybody! There, top that! :hmm3grin2orange:


OKKKKKKKKKKKKK you win Space!!! All kidding aside I didn't mean to sound mean to USER but his choice of words just doesn't sit well with most people I know including me. I never think of anyone that way no matter what they do or what they are. Everyone has a purpose and all work is honorable. He's right with alot of his long post but labeling people that way just isn't right. Time to move on and put this to rest. Lets get back to trash talking. You first Space. I'll play bass and Treeco can play drums and AJ can play fiddle. Let the trash talk begin, here's the mike Space, go for it,hehe
 
Haywire Haywood said:
I've had a more than a few... so that's my defense.

Any dealer that refers to his customers as "suckers" doesn't deserve any.

Hmmmmmmmmmm that right. I tell alot of my long time customers right to their face come on sucker buy something. They laff, they buy. Its all in how ya say it. Now a new person, no, gotta be nice and polite and get to know them first. After we know each other sucker is a minor word compared to what we call each other, trust me. All in fun mind ya...
 
THALL10326 said:
Hmmmmmmmmmm that right. I tell alot of my long time customers right to their face come on sucker buy something. They laff, they buy. Its all in how ya say it. Now a new person, no, gotta be nice and polite and get to know them first. After we know each other sucker is a minor word compared to what we call each other, trust me. All in fun mind ya...

And thats the way it should be.
 
Trigger-Time said:
And thats the way it should be.

I think so. I've been called a low life m/f, you common sob and everything else under the sun. They do it knowing I'm gonna come right back on them and we laff our butts off. I've got guys that come in just to share dirty jokes and have a cussing match. Mind ya these things all take place with people I know and know well. People I don't know hear no cuss words out of me and are treated with respect. Once we get to know each other though hell let it rip....
 
Who would've believed that a guy with Ali as his avatar likes a little trash talkin? :hmm3grin2orange:
 
musch said:
Who would've believed that a guy with Ali as his avatar likes a little trash talkin? :hmm3grin2orange:

LOL, buy the best and forget the rest. Some tell me Husky is the best. I say ya wanna Husky well ya just aint lucky, no huskies here,hehe. Its all in fun and most saw guys like having some fun when shopping for a new saw. I do get the prime and proper crowd as well and I become prime and proper right with them. Seems though for the most part once people get to know each other they all like alittle trash talk. I know I got a slew of them that not only like it they bring it to me. I say bring it on,lolol
 
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