My name is Scott Burkholder. I am vice president of World Wide Construction Equipment. I have been in business with Bob Tressler for the past seven years. Bob has sold used construction equipment for the past 20 years. Our average annual sales volume is 10-13 million dollars. We are no fly by night outfit looking to rip off small businesses. World Wide Construction and Bob Tressler are respected throughout the industry.
It is common business practice, in the sale of used construction equipment, to have equipment funded before it is shipped. How often can you buy anything, and receive it, before you pay for it?
It is unfortunate that this gentleman received an unsatisfactory piece of equipment. Believe me, this is the last thing that we want to happen. Do you really think that we willing want to spend hours on end trying to come up with a solution to a problem? We WANT to sell good equipment at a reasonable price. Unfortunately, some sellers are not truthful about the condition of their equipment. If we receive pictures and a condition report, we can only proceed by trusting the seller. Of our sales in a year's time, 95% of them go smoothly.
Bob has tried to work things out with Tony. We have sent him $2,600.00 in return. WE have offered to repair the unit. We have followed through with due dilligence. It seems to me, for some reason, that he does not want to resolve this situation. It appears that he is taking some pleasure out of harrassing our company.
So, that's the story. It's always better to hear both sides of a situation before you start harrassing someone. Bob has received quite a few harrassing e-mails and phone calls. If it continues then our company will have to defend ourselves in whatever way, to end this situation.
Thank you,
Scott