Worldwide Construction Equipment got me for $9600.00!

[treemandan]

By the way. I forgot to mention that my cousin works in trees. I can attest to the fact that all you guys are a little off center. If any of you get into southeast Pennsylvannia, look us up, we'd be happy to treat you to a few beers.

Scott

It won't be for beers.

 

[treemandan]

but yes,i did direct Bob here.after talking to him this morning,i felt like he was a reputable guy and had gone above and beyond to try and remedy the situation.as it stands now,i would buy from him comfortably.

only issue i have with Bob Tressler is he woke me up too early.

Above and beyond? Don't be a fool. Should never happened. If it did, it should of been taken care of immediatly. 2600 and fix it? Yeah, sounds real reputable.

 

[Btressler]

What Part Is It That You Do Not Understand

Above and beyond? Don't be a fool. Should never happened. If it did, it should of been taken care of immediatly. 2600 and fix it? Yeah, sounds real reputable.

TREEMANDAN
Could not agree more is should have never happen! But it did and how we handled it was in a professional mannor.Worldwide is NOT hiding behind anything or anyone! I CAN ASSURE YOU OF THAT. EVERY PERSON EVERY E-MAIL HAS BEEN ADDRESSED, EVERY PHONE CALL. He can get his money back take the lift to Houston!!!! we will wire his money back to him!!!
STARTING TO SOUND LIKE A BROKEN RECORD~!!!!!!

Think about this we brought this unit in on a flat bed truck to his home. If this was not the unit he saw in the picture why would he unload the equipment? why wouldn't he have called our office? Immediately. He waited three days to call us to start complaining, if the serial number is not correct show me a picture of the serial number plate. We got nothing! He had to bring a roll back truck to his home, roll the towable off the flatbed then onto the roll back then down to the ground. We are a very honest Company and always listen to our valued customers. We try to make sure they are happy with the equipment purchase they make with us. We do understand the risk they take and are TRUSTING in us to provide that service to them. We have done just that no questions asked refund and make his purchase right for him. His refusal to do anything but create a bad name for us is unfair and unreasonable. We have really tried to avoid any problems with him and have spent a lot of time and resources to correct any and all defects in the equipment he purchased from us.

 

[DonnyO]

some here dont find this funny

I meant because of jerkoffs like you who jumped all in this guys s#!t, not knowing the full story.

 

[treemandan]

TREEMANDAN
Could not agree more is should have never happen! But it did and how we handled it was in a professional mannor.Worldwide is NOT hiding behind anything or anyone! I CAN ASSURE YOU OF THAT. EVERY PERSON EVERY E-MAIL HAS BEEN ADDRESSED, EVERY PHONE CALL. He can get his money back take the lift to Houston!!!! we will wire his money back to him!!!
STARTING TO SOUND LIKE A BROKEN RECORD~!!!!!!

Think about this we brought this unit in on a flat bed truck to his home. If this was not the unit he saw in the picture why would he unload the equipment? why wouldn't he have called our office? Immediately. He waited three days to call us to start complaining, if the serial number is not correct show me a picture of the serial number plate. We got nothing! He had to bring a roll back truck to his home, roll the towable off the flatbed then onto the roll back then down to the ground. We are a very honest Company and always listen to our valued customers. We try to make sure they are happy with the equipment purchase they make with us. We do understand the risk they take and are TRUSTING in us to provide that service to them. We have done just that no questions asked refund and make his purchase right for him. His refusal to do anything but create a bad name for us is unfair and unreasonable. We have really tried to avoid any problems with him and have spent a lot of time and resources to correct any and all defects in the equipment he purchased from us.

Uhm, sorry there bub, I don't see where you said you were going to fix this problem. Sounds like you are just trying to cover your ass and not take a loss.
You want to sell macherinery nationwide? You should be able to handle this with a blink of an eye.
Tell my this should never have happened? Its your fault it did, RECTIFY.
As for treemonkey not getting back to you: he is busy running for a buck and thinking of a way to take you down. Shame on you for your business practices. You tell me the flaw in your system that makes it possible for this. Yeah! I thought so.

 

[treemandan]

Stop talking and do.

 

[gr8scott72]

Stop talking and do.

Exactly, just pick the machine up, refund, and YOU deal with the machine instead of making him take it somewhere for you.

 

[Bigus Termitius]

TREEMANDAN
Could not agree more is should have never happen! But it did and how we handled it was in a professional mannor.Worldwide is NOT hiding behind anything or anyone! I CAN ASSURE YOU OF THAT. EVERY PERSON EVERY E-MAIL HAS BEEN ADDRESSED, EVERY PHONE CALL. He can get his money back take the lift to Houston!!!! we will wire his money back to him!!!
STARTING TO SOUND LIKE A BROKEN RECORD~!!!!!!

Think about this we brought this unit in on a flat bed truck to his home. If this was not the unit he saw in the picture why would he unload the equipment? why wouldn't he have called our office? Immediately. He waited three days to call us to start complaining, if the serial number is not correct show me a picture of the serial number plate. We got nothing! He had to bring a roll back truck to his home, roll the towable off the flatbed then onto the roll back then down to the ground. We are a very honest Company and always listen to our valued customers. We try to make sure they are happy with the equipment purchase they make with us. We do understand the risk they take and are TRUSTING in us to provide that service to them. We have done just that no questions asked refund and make his purchase right for him. His refusal to do anything but create a bad name for us is unfair and unreasonable. We have really tried to avoid any problems with him and have spent a lot of time and resources to correct any and all defects in the equipment he purchased from us.

I applaud your efforts in staying on top of this thread and taking steps to resolve this matter transparently, especially out in the open in such a forum as this.

I'm not fully understanding his need to take the lift, or have it taken, to Houston in order to resolve.

Naturally, if you can see to have it shipped, you can arrange a pickup.

I'm thinking that wiring the money back to him either before, or during pick up as a result of your sending a truck to pickup the lift would work out great. This would be at no additional cost or burden to your customer in question.

As a result, the unsatisfied customer is out of the equation altogether and you can proceed with your interests in the matter.

That being accomplished would bring the matter to a satisfactory end for the customer in the eyes of many potential customers (and those they influence) that either post or lurk in these very forums.

I don't think that you can go wrong through this course of action. I'd say you'll recoup your loses one way or the other and then some.

I see a win-win here.

Thanks again, Ryan.

 

[Bigus Termitius]

Exactly, just pick the machine up, refund, and YOU deal with the machine instead of making him take it somewhere for you.

Great post. Short and sweet, to the point, pure and simple.

I see an obvious consensus developing here.

 

[gr8scott72]

Our average annual sales volume is 10-13 million dollars.

Of our sales in a year's time, 95% of them go smoothly.

I tend to shy away from anyone on ebay with a 95% or lower rating and 5% of that sales volume is HUGE.

 

[Btressler]

Uhm, sorry there bub, I don't see where you said you were going to fix this problem. Sounds like you are just trying to cover your ass and not take a loss.
You want to sell macherinery nationwide? You should be able to handle this with a blink of an eye.
Tell my this should never have happened? Its your fault it did, RECTIFY.
As for treemonkey not getting back to you: he is busy running for a buck and thinking of a way to take you down. Shame on you for your business practices. You tell me the flaw in your system that makes it possible for this. Yeah! I thought so.

Worldwide is NOT hiding behind anything or anyone! I CAN ASSURE YOU OF THAT. EVERY PERSON EVERY E-MAIL HAS BEEN ADDRESSED, EVERY PHONE CALL. He can get his money back take the lift to Houston!!!! we will wire his money back to him!!!
STARTING TO SOUND LIKE A BROKEN RECORD~!!!!!!

 

[gr8scott72]

Worldwide is NOT hiding behind anything or anyone! I CAN ASSURE YOU OF THAT. EVERY PERSON EVERY E-MAIL HAS BEEN ADDRESSED, EVERY PHONE CALL. He can get his money back take the lift to Houston!!!! we will wire his money back to him!!!
STARTING TO SOUND LIKE A BROKEN RECORD~!!!!!!

Exactly, just pick the machine up, refund, and YOU deal with the machine instead of making him take it somewhere for you.

.

 

[Btressler]

You have now reached the place Treemonkey is! The options laid out in writing is his options. There are no OTHERS. These are what we come up with after speaking to the OEM. You can take a stand and do nothing or you can choose an option and proceed with it. They are fair options.

 

[gr8scott72]

You have now reached the place Treemonkey is! The options laid out in writing is his options. There are no OTHERS. These are what we come up with after speaking to the OEM. You can take a stand and do nothing or you can choose an option and proceed with it. They are fair options.

Then, in my opinion, you are not giving 100% to your customers in an effort to settle this.

 

[John Paul Sanborn]

Worldwide is NOT hiding behind anything or anyone! I CAN ASSURE YOU OF THAT. EVERY PERSON EVERY E-MAIL HAS BEEN ADDRESSED, EVERY PHONE CALL. He can get his money back take the lift to Houston!!!! we will wire his money back to him!!!
STARTING TO SOUND LIKE A BROKEN RECORD~!!!!!!

That is the nature of these roughneck forums.

Exactly, just pick the machine up, refund, and YOU deal with the machine instead of making him take it somewhere for you.

I think he said that that was one of his offers to Tex, at least that is what he said on the phone.

You are giving Tex the benefit of the doubt, give it to Mr. Tressler fort at least a few days

I do not understand the belligerent BS when you really know neither of the parties.

Hmmm, where is Tex anyways? What is his side now, or are we all a bunch of Judas Goats for using a pinch of salt, and he's taken his marbles home. Mr Tressler has said that he will do what ever is needed to make it right.

I've been on both sides of the equation more often then I can remember, misunderstandings, third party problems, you try to bend over backwards and the other side just wants you to bend over...

More then likely, this will end up resolved with both parties feeling they were treated badly.

Now Bob, have you considered a sponsorship of the site the other Mods will zap all disparaging commentary as soon as it rears it's ugly head

You tell me the flaw in your system that makes it possible for this.

He said it is a brokerage, the lift may never have been in the same state as he is. Things happen.

opcorn:

Myself, I'm willing to withhold judgment, this could be a bait & switch, but then it could be a SNAFU and Tex is a nut case.

opcorn:

 

[Btressler]

I applaud your efforts in staying on top of this thread and taking steps to resolve this matter transparently, especially out in the open in such a forum as this.

I'm not fully understanding his need to take the lift, or have it taken, to Houston in order to resolve.

Naturally, if you can see to have it shipped, you can arrange a pickup.

I'm thinking that wiring the money back to him either before, or during pick up as a result of your sending a truck to pickup the lift would work out great. This would be at no additional cost or burden to your customer in question.

As a result, the unsatisfied customer is out of the equation altogether and you can proceed with your interests in the matter.

That being accomplished would bring the matter to a satisfactory end for the customer in the eyes of many potential customers (and those they influence) that either post or lurk in these very forums.

I don't think that you can go wrong through this course of action. I'd say you'll recoup your loses one way or the other and then some.

I see a win-win here.

Thanks again, Ryan.

We initially offered that he refused to load the truck! “ load the piece of #### yourself” We still have that as an option. We are willing take it to Houston. Seeing how it is at his HOME he has no loading facility (Meaning no dock) He refused to load the truck.
Now comes liability through trucking the driver of these rigs do not will not load there trucks they will tie down there loads but will not load them. So we need a roll back and a guy to load the machine. It’s crazy I know but this is how the protocol works in the trucking world.
We ship a ton over sea, the dealers will ONLY load the container they will NOT strap or secure the load in the container. Due to the liabilities. This brings us back to square one again. We cannot offer any other solution to this problem frustrating you bet! Tree Monkey is just flat out being unreasonable!

 

[Btressler]

Then, in my opinion, you are not giving 100% to your customers in an effort to settle this.

We are giving him his full refund of his money! How is that not giving 100% to the customer?

 

[gr8scott72]

We are giving him his full refund of his money! How is that not giving 100% to the customer?

Are you also going to reimburse him for his time and money to get it to Houston for you?

 

[Btressler]

I applaud your efforts in staying on top of this thread and taking steps to resolve this matter transparently, especially out in the open in such a forum as this.

I'm not fully understanding his need to take the lift, or have it taken, to Houston in order to resolve.

Naturally, if you can see to have it shipped, you can arrange a pickup.

I'm thinking that wiring the money back to him either before, or during pick up as a result of your sending a truck to pickup the lift would work out great. This would be at no additional cost or burden to your customer in question.

As a result, the unsatisfied customer is out of the equation altogether and you can proceed with your interests in the matter.

That being accomplished would bring the matter to a satisfactory end for the customer in the eyes of many potential customers (and those they influence) that either post or lurk in these very forums.

I don't think that you can go wrong through this course of action. I'd say you'll recoup your loses one way or the other and then some.

I see a win-win here.

Thanks again, Ryan.

Taking the lift to Houston (OEM) will detremine the problems and a monetary value for the pending law suit, against the original seller. We are willing to pay for the shipping of that as well. The oem will give a check on the spot or wire transfer what they are willing to pay for the lift. They will just rebuild it.

 

[gr8scott72]

Taking the lift to Houston (OEM) will detremine the problems and a monetary value for the pending law suit, against the original seller. We are willing to pay for the shipping of that as well. The oem will give a check on the spot or wire transfer what they are willing to pay for the lift. They will just rebuild it.

Ok, then it sounds like we're waiting to hear from treemonkey