ms390 problem

[TomKildare]

I'm glad you are as fine as you can be. That's always good to know. And, of course, thank you for the advise. I'm sure the benefits I obtained from this thread will remain with me for a long time in trading with my ex-dealer

 

[THALL10326]

I'm glad you are as fine as you can be. That's always good to know. And, of course, thank you for the advise. I'm sure the benefits I obtained from this thread will remain with me for a long time in trading with my ex-dealer

Well thats good Tom. I'm sure your dealer won't miss you and nor you he. Ya gotta remember Tom you aren't the only fish in the sea. I tried to tell you its the busy season but you would have none of that, oh well. Your quite welcome for all the sound advice I gave you and since your such a good guy I'm not gonna charge you just like that ex-dealer of yours,:hmm3grin2orange: :hmm3grin2orange:

 

[TomKildare]

Oh we can't have that...

Next time you are over around our parish, be sure to drop in and we'll treat you to a tour of our woods and cool Guinness.

 

[THALL10326]

Oh we can't have that...

Next time you are over around our parish, be sure to drop in and we'll treat you to a tour of our woods and cool Guinness.

LOLOL, sounds fair to me. See you thought I was a orenry cuss when I'm not at all. You come to states sometime and stop by the shop and we'll talk saws. If ya need one repaired you can rest assured of one thing, I won't make you wait but you will sure as hell pay,:hmm3grin2orange: :hmm3grin2orange:

 

[TomKildare]

Paying is not the problem but waiting is..... oh, lets not go there HA HA HA

See you soon!

Actually, there's a thought, so if there's anyone on here is coming over my way, be sure to keep in touch! Help is always on hand here.

 

[Fish]

Well I have been trying to reform, and Thall has stepped up to fill my void.

Yes, if a cstomer calls me, I usually tell them to try the fresh fuel route,
as fuel these days is crap. And no, lets not go the syn/stabil/mmmo route,
as bad fuel, is just that, bad fuel.
I cannot give you a good response.

I had a discussion with a lady, who was speaking in place of her husband,
about their 2 month old saw. The dealership I worked for, required a new
carb kit and fuel filter. no matter what. When I dumped out their fuel into
my favrite glass jar, the mix looked like a "snow scene" from a Christmas
ornament.
If it was me, I would have blown out the crud, from the carb and filter,
but my former employer required me to replace the carb kit and filter, and I was required to call the customer, and tell them why none of this was not covered under any warranty.
In the resulting conflict, the lady ask me, why did not the fuel filter stop all of this crud, why the carb kit and rebuild?
I did not have a good response.
On the other hand, though. If the customer was a rich plucker, I would have taken care of everything, and not even tried to file a warranty, as the
owner took care of his rich buddies.

Life is a biatch, eh?

The truth is that the Zama crap is so finnicky that the slightest "bad" fuel will
gum up the works.

 

[TomKildare]

Thanks Fish.

Is this something I should "keep an eye on" with this saw to prevent the problem happening again please?

 

[Fish]

To be honest, I do not know...............

After I give the customer the fresh fuel line, and the owners require me to
include the Stabil "crap line", the customer says", but the Stihl fuel has stabilizer in it!!"

To be honest, I do not know what to tell you..............

 

[Fish]

Thall, have you found your medication yet?????

 

[TomKildare]

No worries Fish....

 

[pas]

Your first mistake was that you should have bought Husky.

Your second mistake was assuming that the Stihl dealer would give you priority treatment because your saw was brand new (hey, I thought /everyone/ expects priority treatment when their brand new purchase is faulty....car or otherwise, as well they should).

Your third mistake was expecting that the Stihl cult members would not immediately attempt to pin the blame on the user.

Your fourth mistake was believing anything that came out of your dealer's lips regarding the malfunction.

Let's hope you don't make a fifth mistake by buying another Stihl product.

 

[Lakeside53]

Your sixth mistake was reading the prior post.. or was it your 5th?


What does one Stihl dealer in Ireland have to do with reality, other than for someone nearby in Ireland? And.. does anyone realy know if it was bad gas, or what the quality of gas is like in Ireland? I suspect its better than what we have to deal with here...

 

[RiverRat2]

Your sixth mistake was reading the prior post.. or was it your 5th?


What does one Stihl dealer in Ireland have to do with reality, other than for someone nearby in Ireland? And.. does anyone realy know if it was bad gas, or what the quality of gas is like in Ireland? I suspect its better than what we have to deal with here...

I worked up @ the shop two days before I started this road trip I'im on now,,,
(42 mi. from Thall!!!!) I worked on about 20 peices of OPE stuff about 1/2 chains saws,,,,,50% of the no cranks,,,, from blowers/saws to weed wackers I merely drained the regular 87octane with cheapo pre mix filled them with fresh 89 octane with Ultra,,,,they crank then you have to blow the excess Crap oil thats embedded by warming them up good,,, tweak tha carb and their good to go!!!!!!!!!!!! see it all day long!!!!!

 

[SawTroll]

Well think what ya want. How you figure you get to jump ahead of everyone that came before you is beyond me but if thats the way you think thats fine. Apparently it doesn't matter, you waited 3 days didn't ya, guess I'm right though you don't agree,:hmm3grin2orange: :hmm3grin2orange:

Have to disagree with you - new equipment with problems should be looked at right away by the dealer!!!:greenchainsaw:

 

[RiverRat2]

I agree.....

Have to disagree with you - new equipment with problems should be looked at right away by the dealer!!!:greenchainsaw:

The two dealers I mess with will immediately at least diagnose whats going on on brand new sold equipment and generally the salesman brings the unit back to the bench and WITH one of us two techs push it past regular repairs to at least see what the deal is,,,,,,for example had a 2 week old FS55 that was hardstarting Friday,,,Checked compression, fine, Spark great, took fuel filter off and pressure tested carb and guess what,,, bad carb,,would not hold pressure pulled carb to rule out fuel lnes and pulled covers and tested venturi body same result,,,checked stock did not have replacement,,, Ouch that hurt!!!!!!! I don't understand how it made it out the door the first time!!!!!!! Broke news to salesman,,, and orderd 3 carbs for stock,,,,, He gave customer a rental,,,, FS 85 and a gallon of mix to use,,,, if we wouldnt have had a rental available he may have had to wait for his carb but we ususally get stuff the next day or two,,, or will call the neighboring dealer on most stuff to help get em going,,,,

That kind of service keeps em coming back

 

[Ekka]

TomKildare

It's only speculation and assumption at this stage the saw is fixed.

My experience tells me it's not.

Work it hard and in the heat of the day, bet it doesn't like starting again when hot.

If it was bad fuel why did it start cold?

I had one of those POS's and they put 2 carbies on it and it was still a POS ... just wouldn't start hot.

Test it when you get it, prove me wrong and I'm happy for ya.

 

[NEK VT]

What Was It

Did anyone ever find out what was wrong with the saw?

 

[THALL10326]

Thall, have you found your medication yet?????

Medication ya say, forwhat, telling it like it is, naaaaaaaa don't need no meds for that. Folks like Tom and his 390 I deal with all the time. I have no problem saying it will be ready when I get to it, got others ahead of ya. If they can't handle the first come first serve policy then they can mosey on. I have yet to read any warranty in my life on anything that states because its new it will be fixed on the spot no matter what. If the wife is in labor or Joe is being buried today your 390 will be fixed first. When I see that in writing I'll give it some thought at the hospital or at the funeral,:hmm3grin2orange: :hmm3grin2orange: :hmm3grin2orange:

 

[THALL10326]

TomKildare

It's only speculation and assumption at this stage the saw is fixed.

My experience tells me it's not.

Work it hard and in the heat of the day, bet it doesn't like starting again when hot.

If it was bad fuel why did it start cold?

I had one of those POS's and they put 2 carbies on it and it was still a POS ... just wouldn't start hot.

Test it when you get it, prove me wrong and I'm happy for ya.

Ekka you mean you run saws but can't fix them yourself, what kind of tree man are you. Now you say you had ONE of those saws and since that ONE gave you a problem they all must be bad saws, hmmm. Wonder why the TWO I got start fine hot, cold, medium rare or raw,LOLOL You got a case of Sap-itis Ekka. You don't know what your talking about but flapping them jaws about the 290/390 must get you your jollies.

Seems about the only time you post Ekka is to come here and call the 290 family a POS. Since you find that so amuzing everytime you do I'm gonna come behind you and ask you how's that POS website of yours is doing. I knows urks ya bigtime. Seems to be a helluva lot more 290/390 owners outhere than there are posts and members over at "Down Under". You should strighten up that POS place up Ekka and quit worring about coming over here tossing your negativity in on 290/390's every single chance you get. BTW don't forget to tell the man what your favorite saw is now, Stihl owner,LOL

 

[THALL10326]

Have to disagree with you - new equipment with problems should be looked at right away by the dealer!!!:greenchainsaw:

Its ok to disagree , nothing wrong with that at all. However it sorta puts you in a bind my friend. Now you say since it was new it should have been looked at right away. Ok, then tell me, how do you feel about net sales and box stores. Obviously Husqvarna doesn't think new saws should be looked at right away if something goes wrong. To them its more like good luck but thanks for buying. Now are you gonna tell me its ok for that big outfit to feel that way but its not ok for me to provide service on a first come first serve basis, hmmmm.

If you can squeeze out of that one Sawtroll I'll send you another green lite ole feller,lololol