I guess if you complain enough you get results . As you guys know I went to Tennessee for a truck show . I had booked a Hampton by Hilton hotel for my stay . Get there and there’s a sign “Pool closed for cleaning “ after 7 hours in a truck with no ac I was looking forward to a dip in the pool . Get up to the 4th floor and almost was tripped by the hallway rug the seam was coming apart in the middle of the hallway . Next day go to the show get back pool is still closed . I complained about that and the rug so they moved me to the third floor and the couch in the room looked like they found it on the side of the road . So one more night there so I really didn’t want to change hotels . When I got home got a email from Hilton about my stay , I’m a Hilton honors member man I went off on them . Today I get an email from the hotel since they are a privately owned franchise. They refunded my $ 585 .